Brand Certified
Post Office Travel Money
4.0(4 reviews)
Certified by Post Office Travel Money • May 24, 2026
Business Details
14 Godfrey Street, Heanor, Derbyshire
DE75 7GD, United Kingdom
Certified by Post Office Travel Money • May 24, 2026
+44 1773 713034
Certified by Post Office Travel Money • May 24, 2026
https://www.postoffice.co.uk/travel-money
Certified by Post Office Travel Money • May 24, 2026
About
Certified by Post Office Travel Money • May 24, 2026
Currency Exchange Service
Location
Certified by Post Office Travel Money • May 24, 2026
Post Office Travel Money
14 Godfrey Street, Heanor, Derbyshire
DE75 7GD, United Kingdom
Hours
Certified by Post Office Travel Money • May 24, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
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- DCDeb colliverApr 1, 20265.0The staff are always helpful and friendly
- SSSimon sSep 24, 20242.0I have visited this post office quite a few times since moving to Heanor. Every time has been a pleasant expirence despite almost every other post office I have been to being run by rude idiots. However, today that stereotype was once again proven right. I arrived to return an amazon parcel, smiled and said hello to the lady who I can not politey describe. She just frowned at me and said "right....". I explained I had multiple items to return which I had put in one box to save packaging and that amazon told me to get each QR code scanned and a lable put on the box for it. The lady immediately said "no" and began exercising her sliver of power as a post office person. She did everything she could to turn me away and not help solve the problem. Continually interrupting me any time I tried to speak. Eventually I said just put one lable on it and I'll sort it out with Amazon. She disapprovingly agreed and begun telling me what I did to get the return labels. I explained my experience which she informed me was an incorrect experience. This is not the kind of service I expect from a buisness which is paid for and agreed to accepting these parcels. I am starting a small buisness soon which will require frequent postal service to send items to customers. Because this post office up until now had been so good I had them in mind for a buisness service. After today I will be considering all my other options first. If you can't handle dealing with postal problems you shouldn't work in a post office.
- NJNikita JefimovicsDec 8, 20225.0Great staff friendly environment
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Heanor?
The Post Office Travel Money in Heanor is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Post Office Travel Money located in Heanor?
It is located at 14 Godfrey Street, Heanor, Derbyshire, DE75 7GD, United Kingdom.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
What currencies can I buy or load on the Post Office Travel Money Card?
You can purchase or load Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht, among others.
Do I need to bring identification when buying or exchanging currency?
Yes, when paying by card you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID verification.
Does Post Office Travel Money offer any refund guarantee on travel money?
Yes, they offer a Travel Money Refund Guarantee where they will refund your currency within 28 days of purchase if your trip is cancelled.
Is there an ATM near Post Office Travel Money in Heanor?
Yes, there is an ATM at the Post Office nearby, which can be convenient for withdrawing cash before or after your currency exchange visit.
Are there other financial services close to Post Office Travel Money?
Yes, nearby you can find services such as Western Union, Heanor Post Office, Premier Financial advising, and Barclays Bank for additional financial needs.
What places can I visit nearby Post Office Travel Money for food and leisure?
Nearby places include Cafe Jak's for a meal or tea, and The Angry Bee Micro Pub if you're looking for a pub experience after your visit.
Can I download an app related to Post Office Travel Money for easier currency services?
Yes, you can download the Post Office Travel app from the Apple App Store or Google Play Store to order currency hassle-free and manage your travel money card.
Brand Certified Facts from Post Office Travel Money
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Certified May 24, 2026Yext Knowledge Graph
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