Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Ruthin?
Post Office Travel Money is open Monday to Friday from 9:00 to 17:00, and Saturday from 9:00 to 12:30. It is closed on Sundays.
What currencies can I load onto a Post Office Travel Money Card?
You can load various currencies onto the Travel Money Card including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar, and Swedish krona.
What identification do I need when buying or exchanging currency at a branch?
If paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Electronic identity verification may also be required for certain transactions. A permanent UK residential address is needed for verification.
Does Post Office Travel Money charge commission on currency exchange?
No, Post Office Travel Money offers competitive rates with 0% commission on currency exchange.
What is the currency buy-back and refund guarantee service?
Post Office Travel Money offers currency buy-back and a travel money refund guarantee, which allows you to get a refund on your currency within 28 days if your trip is cancelled.
Can I order travel money online or via an app?
Yes, travel money can be ordered online via the Post Office website or through the Post Office Travel app available on Apple App Store and Google Play Store.
What payment options are accepted at Post Office Travel Money?
Payments are accepted via American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Which nearby postal services can help with sending parcels after currency exchange?
Nearby postal services include Royal Mail and Ruthin Post Office, which provide shipping and postal services conveniently located near Post Office Travel Money.
Are there places to eat or relax near Post Office Travel Money?
Yes, nearby you can find Bar Llaeth bakery and pub, No11 Ruthin restaurant and bar, Asudres Bar & Lounge cafe, and OriGin Gin Bar for cocktails and dining.
What notable landmarks or places of interest are close to Post Office Travel Money?
Post Office Travel Money is near St Peters Square, a historic landmark, as well as The Collegiate Church of S. Peter in Ruthin, providing cultural and historical attractions to visit before or after your currency exchange.
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