Question 1

Do I need to bring identification if I'm buying or exchanging currency in a branch?

Accepted Answer

If you are buying currency and paying by card then you will need to bring one of the following;

Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.

Question 2

What services does Post Office Travel Money offer?

Accepted Answer

Post Office Travel Money offers foreign currency exchange, Travel Money Card, currency buy back, and a Travel Money Refund Guarantee service.

Question 3

Which currencies can I purchase at Post Office Travel Money?

Accepted Answer

You can purchase Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht.

Question 4

What are the payment options accepted at Post Office Travel Money?

Accepted Answer

They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.

Question 5

Is there a commission fee for currency exchange at Post Office Travel Money?

Accepted Answer

No, Post Office Travel Money offers currency exchange with 0% commission and competitive rates.

Question 6

How can I get a refund if my trip is cancelled after purchasing currency?

Accepted Answer

If your trip is cancelled, Post Office Travel Money will refund your currency within 28 days of purchase under their Travel Money Refund Guarantee.

Question 7

What identification do I need to buy or exchange currency at a branch?

Accepted Answer

You need one of the following: valid passport, valid UK or EEA photocard driving licence, or EEA identity card. Identity verification may be done electronically and requires a permanent UK residential address.

Question 8

Are there nearby public transport options to reach Post Office Travel Money?

Accepted Answer

Yes, Roose railway station is nearby, which can help customers easily travel to Post Office Travel Money.

Question 9

What places near Post Office Travel Money can I visit for food and dining?

Accepted Answer

Nearby dining options include Aj's Bistro (burger and pizza), The Old Smithy (fish and chips), and The Ship (restaurant, hotel, motel). You might enjoy a meal before or after your visit.

Question 10

Are there local shops near Post Office Travel Money where I can shop for essentials?

Accepted Answer

Yes, nearby convenience stores include D4LR - Roose shop and Yarlside Stores, and supermarkets like Tesco Metro and Tesco Express are also nearby for your shopping needs.

Question 11

Can I use a mobile app related to Post Office Travel Money for travel money services?

Accepted Answer

Yes, you can use the Post Office Travel app available on Apple App Store and Google Play Store to order travel money conveniently.

Post Office Travel Money

Business Details

About

Location

Hours

Frequently Asked Questions About Post Office Travel Money