Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the operating hours of Post Office Travel Money in St Austell?
Post Office Travel Money is open Monday to Friday from 09:00 to 13:00 and 14:00 to 17:30, and Saturday from 09:00 to 12:30. It is closed on Sundays.
What forms of payment does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Do I need to provide identification when buying or exchanging currency at Post Office Travel Money?
Yes, if paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be requested for some cash transactions and electronic identity verification may be conducted.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies, including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, Polish Zloty, Chinese Yuan, Japanese Yen, Singapore Dollar, among others.
What services related to travel money does Post Office Travel Money provide?
They provide currency buy back and a travel money refund guarantee service, ensuring you can get your money back within 28 days if your trip is cancelled.
Where is Post Office Travel Money located in St Austell?
It is located at 17 Penwithick Road, St Austell, Cornwall, PL26 8UQ, United Kingdom.
Can I order travel money online for Post Office Travel Money in St Austell?
Yes, you can order travel money online via their website at https://www.postoffice.co.uk/travel-money.
What nearby convenience stores are close to Post Office Travel Money where I can combine my visit?
Nearby convenience stores include Penwithick Post Off, Post Office-Penwithick, and Londis, where you can shop for newspapers, magazines, and essentials before or after exchanging your currency.
Are there any nearby restaurants where I can grab a meal when visiting Post Office Travel Money?
Yes, you can visit Penwithick Fish & Chip Shop or Dank Franks Food for quick British or fast food meals near Post Office Travel Money.
What nearby attractions or services can I explore around Post Office Travel Money in Penwithick?
Nearby you can visit Penwithick Park for a relaxing outdoor experience or take care of personal care at Jessica's - Nail & Beauty Cabin. Additionally, the Penwithick landmark fountain is close by.
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