A banking hub is a shared space providing easy access to everyday cash and face-to-face banking services for customers of the major banks.
At this hub you can withdraw cash, pay in cash and cheques, check your balance, pay bills, and access change-giving services (for registered businesses).
You can also speak to a community banker from your bank on the day they’re in the hub (no appointment needed). They can help with account queries, fraud support, Power of Attorney and much more.
The banking hub is owned by Cash Access UK and operated by the Post Office.
Pay utility bills - Top up your gas and electricity
Reviews
4.8
18 reviews
5 stars
17
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RG
Ron Greenhough
Sep 27, 2024
5.0
Brilliant service, Brilliant and extremelyhelpful staff
CP
Chris Pascoe
Sep 9, 2024
5.0
Excellent service and friendly helpful staff.
JH
Jin Hines
Aug 22, 2024
5.0
Quick, efficient, helpful, friendly service. No more trips across the bridge to go to the bank. Excellent. I can't recommend the Hub enough.
SS
Scott Snaddon
Aug 22, 2024
5.0
Exceptionally friendly and efficient!
SB
Sarah B
Jul 29, 2024
5.0
Brilliant! Staff are SO helpful and friendly and a lovely clean and accessible set up there too. I feel very anxious about money and banking related things but I was brave and thought I'd try out the new banking hub for some support with setting up some savings accounts. I was greeted by a really helpful, friendly and knowledgeable man who helped me feel at ease and built up my confidence as I waited to go into see the man from Barclays who was just as kind, helpful, supportive and encouraging. I came out with my money set up in a much better way, my questions answered plus with more understanding that I thought I'd have and helpful things to think about for the future. I felt like a very valued Barclays customer too.
I think this new Hub is a brilliant addition to Saltash and I'm very grateful for it! Thank you!
Frequently Asked Questions About Saltash Banking Hub
Can I only use the hub on the day my community banker is present?
No. Customers of all major banks and building societies can access cash services from the Post Office counter service, whenever the Hub is open:
*pay in cash (notes and coin) and cheques
withdraw cash (notes and coin)
*check your balance
*manage your PIN
*pay utility bills
*top up your gas and electricity
*access change-giving services (for registered businesses)
You can also talk to a community banker from your bank on the day your bank is in the Hub. There is a private space where you can talk face-to-face about more complicated banking enquiries like payments and transfers, managing your account, and how to use online banking.
Can I use the Saltash Banking Hub services even if my community banker is not present?
Yes, all customers can use the Post Office counter services for cash withdrawals, deposits, balance checks, bill payments and more whenever the Hub is open, regardless of the presence of a community banker.
What services are available when a community banker is at the Saltash Banking Hub?
On the days your bank's community banker is present, you can discuss complex banking needs like payments, account management, fraud support, and Power of Attorney in a private space without an appointment.
What are the Saltash Banking Hub's regular opening hours?
The Hub is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Where is the Saltash Banking Hub located?
The Hub is located at 15 Lower Fore Street, Saltash, Cornwall, PL12 6JQ, United Kingdom.
Who operates the Saltash Banking Hub?
It is owned by Cash Access UK and operated by the Post Office.
How can I contact the Saltash Banking Hub?
You can reach the Hub by phone at +44 3457 223344 or visit their website through the Post Office branch finder at https://www.postoffice.co.uk/branch-finder/0295396/saltash-banking-hub.
Are there any places to eat near the Saltash Banking Hub where I can relax after my visit?
Yes, nearby pubs and restaurants include the Railway Hotel Saltash and The Railway Saltash, where you can enjoy British cuisine, drinks, and a comfortable atmosphere.
What local shops near the Saltash Banking Hub might interest me?
You can visit Lovingly Local for flowers and gifts, Specsavers for eyewear and optician services, and Deli-Bazaar for groceries and delicatessen items, all close by.
Is there a pharmacy near the Saltash Banking Hub if I need medical supplies?
Yes, LloydsPharmacy is located nearby, providing pharmacy services for your medical and health needs.
Can I access any community or cultural organizations near the Saltash Banking Hub?
Yes, you can visit Saltash Heritage, a museum showcasing local history, or The Essa Club, a community sports and social organization, both within easy reach of the Hub.
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