Launceston Banking Hub

Reviews

• JJ

  Josh

  Sep 14, 2026
  2.0
  Went into the Banking Hub in Launceston hoping for a bit of help and left feeling thoroughly dismissed. The blonde lady serving was rude in a way that's hard to describe without sounding like I'm exaggerating. Curt, dismissive, the sort of tone that makes you feel like you're wasting her time by simply asking a question. I was only after some information. Nothing complicated. For a place that's meant to be opening up banking access and supporting the community, it doesn't half fall short of the mark. The whole environment felt unpleasant, and I left wondering what the point of it is if this is the experience you get at the counter. What bothers me most is that a service like this will inevitably be dealing with older people, many of whom need patience and a bit of kindness. Speaking to anyone with that level of disrespect is bad enough. Doing it to people who may be less confident navigating these things is worse. A disappointing visit, and not one I'd rush to repeat.