Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money at 3 Cotham Hill?
Post Office Travel Money is open Monday to Friday from 09:00 to 17:30, and on Saturday from 09:00 to 13:00. It is closed on Sundays.
Which payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Do I need to bring identification for currency transactions at the branch?
If buying currency and paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. ID may also be required for some cash transactions and identity verification may occur at the counter.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, Polish Zloty, Pounds Sterling, Chinese Yuan, and others.
What services does Post Office Travel Money provide?
They offer currency buy back and a travel money refund guarantee, allowing you to refund your currency within 28 days if your trip is cancelled.
Is it possible to order travel money online or via an app?
Yes, you can order via their website or by using the Post Office Travel Money app available on both iOS and Android platforms.
Which nearby post office can I visit besides Post Office Travel Money at 3 Cotham Hill?
Nearby you can visit the Cotham Hill Post Office or Post Office-Cotham Hill for additional postal services.
Are there nearby money transfer services near Post Office Travel Money?
Yes, Western Union is located nearby and can provide additional money transfer services if needed.
What dining options are available near Post Office Travel Money?
Nearby dining includes Bravas (a tapas and Spanish restaurant), Al Laziz Middle Eastern, Dragon Fountain (Chinese cuisine), Bento Boss (Pan Asian and Sushi), Tops Pizza, and Metrodiner (Mexican restaurant).
Can I find any beauty or wellness services near Post Office Travel Money?
Yes, nearby you can find salons like Nail Xpression, Galaxy Nail Salon (beauty and spa), Mane Hairdressing, and Simon Lee Clinic (medical spa).
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