Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Friday from 7:00 AM to 5:00 PM, and on Saturday from 7:00 AM to 12:00 PM. It is closed on Sundays.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar, and Swedish krona.
Do I need to bring identification when buying or exchanging currency in branch?
Yes. If paying by card, you need to bring one valid ID: passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be required for some cash transactions, with electronic identity verification at the counter.
What services does Post Office Travel Money offer regarding currency?
They offer Currency Buy Back and a Travel Money Refund Guarantee, allowing you to purchase holiday cash with competitive rates and 0% commission, plus refund within 28 days if your trip is cancelled.
What payment options are accepted at Post Office Travel Money?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Where is Post Office Travel Money located?
It is located at 21A Oakleigh Drive, Peterborough, Cambridgeshire, PE2 7BG, United Kingdom.
How can I order travel money from Post Office Travel Money online?
You can order travel money online at https://www.postoffice.co.uk/travel-money.
What nearby financial services can help with money transfers?
Western Union, located nearby, offers financial services including money transfers, which may complement your travel money needs at Post Office Travel Money.
Are there nearby post office locations for mailing services when I visit?
Yes, Orton Longueville Post Office and Post Office-Orton Longueville are nearby, offering postal and shipping services if you need to send mail or parcels during your visit.
What local dining options are available near Post Office Travel Money for a meal before or after my visit?
Nearby restaurants include Noble Eater Chinese for Chinese cuisine, Fishtastic for fish and chips and seafood, offering convenient meals around your visit to Post Office Travel Money.
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