Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
Where is Post Office Travel Money located?
Post Office Travel Money is located at 32-36 Bridge Street, Peterborough, Cambridgeshire, PE1 1DP, GB.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Saturday from 9:00 AM to 5:30 PM and closed on Sundays.
What payment methods does Post Office Travel Money accept?
They accept American Express, Apple Pay, Android Pay, cash, Maestro, Mastercard, and Visa.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, and others.
Do I need identification to buy or exchange currency at the branch?
Yes, if paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. ID may also be required for some cash transactions and identity verification at the counter.
What services does Post Office Travel Money offer?
They offer Currency Buy Back and a Travel Money Refund Guarantee, with competitive rates and 0% commission.
Is there an app for ordering travel money from Post Office Travel Money?
Yes, you can order via the Post Office Travel app available on Apple App Store and Google Play Store.
Are there any nearby places where I can get additional travel or postal services?
Yes, Peterborough Post Office is nearby and offers postal and accounting services, which could be useful before or after your currency exchange visit.
Where can I find nearby cafes to relax before or after my visit to Post Office Travel Money?
Nearby cafes include Le Petit Four Francais, Margaret's Tea Room, Costa Coffee, and Phoenix Vapers, perfect spots to unwind or plan your trip.
Are there nearby currency exchange alternatives to Post Office Travel Money?
Eurochange, another currency exchange service, is nearby if you want to compare rates or services.
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