Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Luton?
Post Office Travel Money in Luton is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I buy multiple currencies on the Post Office Travel Money Card?
Yes, the Travel Money Card can hold up to 22 currencies at once, but you need to load them one at a time.
Which currencies can I load onto the Post Office Travel Money Card?
You can load currencies such as Euro, US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, Polish Zloty, Pounds Sterling, Chinese Yuan, Czech Koruna, Danish Kroner, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes. If paying by card, you need to bring a valid passport, a valid UK or EEA photocard driving licence, or an EEA identity card. Other types of ID are not accepted. Identity verification may also be done electronically at the counter.
What is the refund policy if my travel plans get cancelled?
Post Office Travel Money offers a refund of your currency within 28 days of purchase if your trip is cancelled, with competitive rates and 0% commission.
Is there an ATM near Post Office Travel Money on Culverhouse Road?
Yes, there is an ATM (Post Office) nearby, which can be convenient for withdrawing cash before or after exchanging currency.
Can I easily access Post Office Travel Money from Western Union or Culverhouse Road Post Office?
Yes, Post Office Travel Money is close to Western Union and Culverhouse Road Post Office, making it convenient to handle multiple financial and postal services in one outing.
Are there parking or transport options near Post Office Travel Money in Luton?
Yes, nearby you can find Easy Airport Parking and Smartairportparkingltd for parking services, and Euro Airport Taxis for transportation needs, helping you conveniently reach Post Office Travel Money.
Can I order foreign currency online for pickup at Post Office Travel Money?
Yes, you can order foreign currency online via their website to pick up in branch or arrange home delivery, making the process quick and hassle-free.
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