We've been helping our Members save since 1904 so you can be assured that Bath Building Society is a safe place for your savings.
As one of the smaller Societies in the UK, we are passionate about giving Members a personal service. We don’t have automated call centres - you'll get straight through to the team when you call us and have access to the decision makers. And being a small Society we're able to offer much more flexibility to ensure we meet individual customers' needs.
A personal service in a world that is becoming more impersonal. We’re Different Because You Are.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.