Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Aberdeen?
Post Office Travel Money is open Monday to Friday from 09:00 to 13:00 and 14:00 to 17:30, Saturdays from 09:00 to 12:30, and closed on Sundays.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, and more.
Do I need to bring identification when buying or exchanging currency in branch?
Yes, if paying by card you must provide valid ID such as a passport, UK or EEA photocard driving licence, or EEA identity card. Electronic identity verification may also be done.
What payment methods does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a Travel Money Refund Guarantee and will refund your currency within 28 days if your trip is cancelled.
Are there other post offices near Post Office Travel Money in Aberdeen?
Yes, nearby post offices include Newmachar Post Office, Bucksburn Post Office, and Post Office-Bucksburn, which can provide additional postal services.
What nearby hotels can I visit before or after using Post Office Travel Money?
Nearby hotels include Aberdeen Hilton Hotel and Britannia Aberdeen Hotel, ideal for travelers needing accommodation near the currency exchange.
Are there any nearby banks for additional financial services?
Yes, TSB Bank, Lloyds Bank, and Clydesdale Bank are nearby, perfect for customers who may need banking services in addition to currency exchange.
What is the address and phone number of Post Office Travel Money?
The branch is located at 27 Old Meldrum Road, Aberdeen, AB21 0PJ, United Kingdom. You can contact them at +44 1651 863123.
Can I order travel money online or via an app?
Yes, you can order online at https://www.postoffice.co.uk/travel-money or use the Post Office Travel app available on iOS and Android.
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