Business Details
About
BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.4
30 reviews
5 stars
9
4 stars
1
3 stars0
2 stars
3
1 star
17
- AZakifcan özbulutAug 9, 20255.0Mr. Quentin and the manager were incredibly helpful and friendly. They answered all my questions and made the process smooth. Outstanding customer service! I truly appreciated how welcoming and attentive they were—answering all my questions in detail. The location on the map is a bit misleading, but it’s very close to the actual branch. Highly recommend this branch for their amazing customer service!
- DPDan PetersenApr 22, 20211.0Wow. The level of service here has dropped to the bottom. They are having me come into the branch 3 times to set up an account because they either didn't finish what they should have done the first time or couldn't help because some document was locked in an office and they didnt have access. It's depressing walking into that branch.
- DLDarin LongJun 1, 20201.0Very slow. Only 1 drive thru open with a long line. Waited 40 minutes.
- RHRachael HammerJan 30, 20201.0Very unorganized a poor customer service. Had a scheduled appointment and they called at my appointment time to try and reschedule. I was in the parking lot. Prior to that I called to verify paperwork had arrived and they were very unorganized trying to find it. I am here for a one time service a defiantly will not be opening an account or doing any future business with PNC.
- APAmber PrattNov 25, 20191.0First time I have been into the bank in a long time and I hope it is the last. I will not come back to this location. At every PNC bank you go to the staff is always nice, that's not surprising. BUT I DON'T JUST NEED nice staff, I NEED COMPETENT staff that explain processes to me as they come about. I was told by the person "helping" me that if I made a cash deposit, my funds would be available the next business day. I found this not to be true. I had to call customer service to find out something totally different and it was confusing and frustrating. So now I have to delay my plans due this miscommunication. I do not recommend this branch to anyone. I'm relativley young and if they can't explain things to me appropriately I definitely would not want them attempting to assist our elderly. They'll have you all in a mess.
Frequently Asked Questions About PNC Bank
What are the operating hours of PNC Bank in Smyrna, GA?
PNC Bank in Smyrna, GA is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
What types of banking products does PNC Bank offer?
PNC Bank offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does PNC Bank provide any special services for customers with disabilities?
Yes, the PNC Bank location in Smyrna offers wheelchair accessible entrances and parking, as well as handicapped access.
Can I schedule an appointment at PNC Bank online?
Yes, you can schedule an appointment online through the PNC Bank appointment scheduling website or their mobile app.
What additional services are offered at this PNC Bank branch?
Services include WiFi, Change Orders, Loans Specialist, Teller Hours, Cashier’s Check, Notary Services (by appointment), Medallion Services (by appointment), Safe Deposit Box, Wire Transfers, ATM access, and handicapped accessibility.
Which nearby places can I visit for dining after my visit to PNC Bank?
You can visit nearby dining options such as Twisted Kitchen (American restaurant), Krispy Kreme (donuts and bakery), and Jim 'N Nick's Bar-B-Q (barbecue restaurant).
Are there other banks or financial services close to PNC Bank in Smyrna?
Nearby financial service locations include Bank of America Financial Center, Bank of America ATM, VyStar Credit Union, Western Union money transfer services, and Truist.
Where can I find nearby shopping and retail stores near PNC Bank?
Nearby retail options include Mattress Firm for furniture, AT&T Stores for mobile phones and accessories, and Sprouts Farmers Market for organic groceries.
What is the phone number to contact PNC Bank Smyrna branch?
You can contact PNC Bank in Smyrna at +1 678-842-5660 or toll-free at +1 888-762-2265.
What brands and services does PNC Bank provide to enhance customer financial management?
PNC Bank offers specialized brands such as Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, S is for Savings, Grow up Great, Low Cash Mode, and Zelle to help manage your finances.