Business Details
About
Bail Bonds Service
Free At Last Bail Bonds exists to provide sustaining compassion in a time of need and to guide our clients through the initial stages of navigating the justice system.
Facing charges can be overwhelming and helpless. The system is not always structured for your success, requiring that you protect yourself in difficult moments. We are proud to service the Atlanta area with fearless professionalism and excellence.
Location
Hours
Reviews
4.7
172 reviews
5 stars
155
4 stars
5
3 stars2
2 stars
3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, empathy, and willingness to help during difficult times.
Efficiency
Numerous reviews highlighted the quick response times and efficient processes, making the bonding experience smoother for clients.
Staff Recognition
Specific employees, particularly Keshia and Charlotte, received repeated commendations for their exceptional service and support.
Negative Experiences
A few customers reported unprofessional behavior from certain staff members, indicating inconsistency in service quality.
- FBFrenchLove BoutiqueDec 19, 20251.0Ashley called and was trying to extort money for a person who was already being released. Beware, I didn't call them they search database
- KSKourtney StephensDec 15, 20255.0Very fast and reliable. Response time is great and fast! Thanks a lot!
- SBSesalei BeardNov 24, 20251.0My experience with this company was horrendous. The individuals were highly unprofessional and did not disclose all of the information upfront. Mrs. DeAnn was rude and unprofessional, along with Mr. Deon. When I informed Mr. Deon that I did not want to work with Mrs. DeAnn, he stated that I was not going to tell him who I will and will not work with at his company. He informed me that he was the owner and basically whatever he says goes. Unfortunately, this is how certain businesses get a bad name for all those businesses, because the lack of customer service, integrity, transparency, and professionalism. I would never suggest this business to anyone. If the owner acts in that manner, then you understand why the rest of the company does the same. Also, Brandon was the rep I was working with and then I never heard from him again.
- JFJinesha FranklinOct 12, 20255.0I would recommend free at last on memorial drive this location has great customer service and very understanding. Keisha was very helpful sympathetic, and determined getting my love one home. I am so happy I got to work with her! She even helped my mother n law with the paperwork process with ease. Thank you Keisha so much ! You are a blessing to my family ✨️ if you looking for a bonding company that is patient, sympathetic, and understand that life happens come to this one!
- ABAntonio BoltonOct 9, 20255.0I had the pleasure of working with Karen Rhodes at Free At Last in Jonesboro, GA, and she was amazing! Karen made my situation so much easier by explaining exactly what I needed to do and where to go. She was patient, professional, and truly caring. It’s not easy dealing with stressful situations like this, but Karen went above and beyond to help. Thank you so much, Karen, for your kindness and support you’re a real blessing to the Clayton County community!