PNC Bank

Reviews

• BB

  Bric

  Feb 3, 2026
  1.0
  Setting up an appointment with this office was a complete waste of time. The staff member assisting me was unprepared, repeatedly called other people for guidance, and showed zero confidence or knowledge of the process. The entire experience felt disorganized and unprofessional. Based on this interaction alone, I would not trust them to handle anything important.
• DD

  Davina Deveraux

  Jan 16, 2026
  1.0
  We walked into a PNC branch to cash a check issued by PNC themselves as the remitter on a Progressive insurance claim. What we weren’t prepared for was the outrageous fee charged simply because we’re not account holders. PNC charges 2.5% to cash a check for a non-customer. In our case, that came out to $87.80 — an absurd amount. Even major banks like Bank of America or Chase typically charge a flat fee around $20 for non-account holders. This fee structure is predatory and rivals what you’d expect from a sleazy check-cashing business, not a national bank. Charging nearly $90 to access funds from a check your own bank issued is unacceptable. Based on this experience, I would never recommend PNC for either personal or business banking.
• CP

  caroline pham

  Jan 2, 2026
  5.0
  Nick Lakhani, the branch manager, was absolutely incredible! His customer service and ability to efficiently manage my concerns were amazing. You can tell he sincerely cares for his clients! Will definitely be coming back.
• BB

  Boioioinnng

  Jul 25, 2024
  5.0
  the service here is exquisite, like banks of old, haven't experienced such attentive and competent service in probably a decade. Many thanks to everyone there, particularly to Mr. Lakhani and to Ms. Viswanathan, it was an such an unexpectedly bright experience
• CA

  Clay Adams

  Dec 9, 2022
  5.0
  Fantastic service!! PNC are great Banks!! I can actually say that for a half dozen banks!! However, this particular branch of this bank gives exceptional courtesy and customer service! To put it simply... they go out of their way to make sure you are happy and they meet your needs. Way to go!👍 Keep up the great work!

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