PNC Bank

Reviews

• CA

  C AUH

  Sep 25, 2025
  1.0
  This is the worse bank ever . They do not give you any updates or answers with your money . I had fraud and they gave me the run around for a whole week then going to tell me it’s going to be up to 90 days ! That’s so wrong and they are clowns! As soon as I I get my money back in closing all my accounts ! Worse bank ever !
• DJ

  David Jones

  Mar 26, 2025
  5.0
  Rafael was a godsend today. Was on the phone with customer service for over an hour, being bounced around between departments. I went into the bank once they opened, despite fraud prevention customer service telling me there was nothing that a branch could do to help and to continue holding. They had just opened its was 9am and was greeted by 3 very well dressed professional looking employees with smiling faces. They could tell I was a little exasperated by this point and asked me to explain what was wrong. I explained and said I just wanted to make an in person withdrawal to get it over with. This bank apparently doesn't have cash is a resolution center I believe they said. Resolution is what I got. Within 30 seconds Rafael said he had solved my problem and I could try my transaction again, but said if for any reason it still didn't work he could take care of it 100% a different way. Despite what fraud prevention call center said Rafael was did it and my problem was solved in 30 seconds, while I was still on the phone passing the hour mark. I praised him but he was very humble, thanked me for being a customer and I was on my way. Im sure everyone at this location is excellent as well but huge shout out to Rafael (and his threads, great suit) because he literally could bit have done a more perfect job in any possible way. Thank you guys and to pnc customers the call in service is usually great but if you ever get stuck being bounced around this is the place to come to
• CS

  C Satreuh

  Feb 21, 2025
  1.0
  Hate this location, always I need to make a cash deposit atm bank doesn’t work, never work!!!
• YD

  Yestin DJRedHoT

  May 15, 2018
  5.0
  Great manager and very helpful , the staff is nice people / friendly

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