This has to be the most ridiculous bank ever. I have fraud and it takes them up to 90 days to give you your money back! I will never do business with them again . Soon as the money hit my account I’m closing all my account ! They literally are the most stupidest bank I think ever .
JC
John Clay
Jun 25, 2025
1.0
I came in to cash a federal IRS tax refund check as a PNC account holder. Despite being the only customer there, the branch manager Christina Lovett and two other employees refused to even look at the check or verify my account. They told me flat-out that “PNC doesn’t cash IRS checks” and made no effort to assist me.
I then went to another PNC branch where the staff were shocked at what happened and immediately cashed the check with no issues.
This was a clear failure in basic customer service and professionalism. I’ve filed formal complaints with both PNC and the Consumer Financial Protection Bureau (CFPB). Avoid this location if you expect to be treated with competence and respect.
JG
Jonathan Gable
Mar 14, 2022
1.0
Extremely long wait and poor customer service
MB
Marshaun Backus
Dec 13, 2021
1.0
The worst PNC BRANCH EVER y’all know this the closet one in area but you can’t never use ATM
What are the PNC Bank Greenbriar Mall branch's regular hours of operation?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of banking products does PNC Bank Greenbriar Mall offer?
They offer checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
Does PNC Bank Greenbriar Mall provide any special services on-site?
Yes, they offer WiFi, ATM access, notarization services (by appointment), medallion services (by appointment), cashier’s checks, wire transfers, handicapped access, loan specialists, and cashing of non-customer checks.
Is the PNC Bank Greenbriar Mall location wheelchair accessible?
Yes, it has a wheelchair accessible entrance and parking but does not have a drive-through ATM.
Can I schedule an appointment for banking services at PNC Bank Greenbriar Mall?
Appointments are not required, but you can schedule one online through their appointment setting link for added convenience.
Where is the PNC Bank Greenbriar Mall located?
The branch is located at 2841f Greenbriar Parkway SW, Suite 110, Atlanta, GA 30331, in Fulton County.
What nearby dining options can I visit before or after my appointment at PNC Bank Greenbriar Mall?
Nearby options include Moonlight Pizza for American cuisine, Bombshell Bake Shoppe and Adore Sweets Bakery for baked goods, Stuffy Dawg for hot dogs, Frenchy's On the Go for barbecue, and more casual chains like Burger King and Popeyes Louisiana Kitchen.
Are there any nearby services that can complement a visit to PNC Bank Greenbriar Mall?
Yes, if you need tax services, Liberty Tax Service and H&R Block are nearby. For insurance needs, Fred Loya Insurance and Esquire Insurance are close. There's also a Laundromat and dry cleaning services for convenience.
How can the nearby public transit or other nearby places assist in getting to PNC Bank Greenbriar Mall?
Nearby locations such as the PNC ATM and retail stores like Finish Line inside Macy's can help customers orient themselves, making it easier to find the bank inside Greenbriar Mall. Customers can also coordinate visits with nearby businesses for convenience.
Does PNC Bank Greenbriar Mall support digital banking apps for customer convenience?
Yes, customers can use PNC's mobile banking app available on iOS and Android to manage accounts, pay bills, and more.