I am glad they turned this back into a real bank again, but the customer service is seriously lacking. When I walked in it seemed like I was more of a bother than a respected customer. No greeting, no friendliness, no desire to problem solve. I think the employees that work here got used to not doing much when it was set up like a "non bank" and are not wanting to embrace the change. I wish PNC would do some random customer service checks(mystery shopper, etc). Is there not a DM for the bank that cares about the 2.8 star rating???
CG
Col. RICHARD GLOVER
Apr 30, 2020
5.0
I have my accounts there, and I feel very confident with the Staff and Management. I am always treated with respect and courtesy. I have been banking at this location since it was RBC..
SS
Sandy Salvatierra
Mar 7, 2020
5.0
Everyone at this location is super friendly and patient! I had stephen and sebastian help me out with my lost card. I appreciate this bank and this branch so much, everyones so attentive and helpful.
KK
Kristin
Apr 29, 2019
5.0
After a very frustrating call to customer service, I decided to just go in person. The woman who helped me was very helpful and actually answered the questions I had.
TC
T C
Jan 25, 2019
5.0
I had an issue with the ATM there, which was an error on my part. The bankers here were very helpful in person and over the phone with getting my issues resolved.
What are the operating hours of PNC Bank on weekdays?
PNC Bank in Alpharetta is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is PNC Bank located in Alpharetta, GA?
PNC Bank is located at 12885 Highway 9 N, Alpharetta, GA 30004.
What services does PNC Bank offer at this location?
Services include Change Orders, Video Banking Machine, ATM, Cashier’s Check, Safe Deposit Box, Wire Transfers, Loans Specialist, Cash Non-Customer Checks, and Teller Hours.
Which payment options are accepted at PNC Bank?
PNC Bank accepts payments via Cash, Check, Financing, VISA, and Zelle.
Does PNC Bank provide accessibility features?
Yes, PNC Bank offers wheelchair accessible entrance and parking, and has a drive-through.
What types of products can I find at PNC Bank?
PNC Bank offers Checking, Savings, Credit Cards, Auto Loans, Home Equity Loans, Mortgage, and Investment products.
Is it possible to schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online via their appointment setting link provided on their website and Apple app.
Which nearby restaurants can I visit before or after my banking at PNC?
Nearby restaurants include Cake World, TacoNest, Delightful Donuts, Yan's Cafe, Express Wings and More, and Blockbuster Indian Bar & Restaurant, offering a variety of cuisines from Pan-Asian to American and Mexican.
Are there any beauty and spa services close to PNC Bank in Alpharetta?
Yes, nearby beauty and spa services include Paris Nails & Spa, The Front Room, The Color Cottage, Mane Desire Salon, Sola Salon Studios, Distinct Hair Studio, LC Salon Co., and Stylz Beauty & Hair.
What other businesses are near PNC Bank that might be helpful for visitors?
Nearby businesses include Opus Virtual Offices for rental services and commercial real estate, Jan's Hallmark Shop for gifts and cards, and Geek It for IT services and computer repair.