You guys have to do better with your customer service. People shouldn't wait 25 mins in the drive thru when no one else was even there when I arrived. This happens repeatedly. Unacceptable
AP
Annette Podhirny
Jun 4, 2025
1.0
Teller deposited my check into someone else's account. Check was made out to me, I endorsed it plus my name was on my debit card I handed him. How did he deposit it into an account with someone else's name? I tried to call the bank numerous times. NO ONE ANSWERS THE PHONE. I finally called PNC customer service. I talked to 3 people, asked all of them to have the 20th Place bank manager call me since they don't pick up phone when I call them. I have not received a call from bank manager. As of now, I am waiting on the PNC customer service to investigate. In the meantime, I am very stressed about MY MONEY BEING LOST. The money is supposed to be accruing 3.93% interest. Not only am I losing the interest, someone else has the proceeds from my check. They should refund my money immediately. I should not lose interest and go through all of this aggravation because they made the mistake and deposited my money in someone else's account. The branch manager should be calling me and making sure they correct the mistake. Terrible customer service.
JS
James Scott
May 12, 2021
5.0
Great service friendly staff
MK
Michele Kelly
Nov 27, 2017
5.0
I went to this PNC branch because it had 5 stars. They deserve this and more... and I am not even a customer! It is a highly professional bank with a local, customer oriented feel. I had a frustrating issue with my online bank that Melissa was able to help me resolve. I can't thank them enough for working things out with me, which they didn't have to do.
What are the regular business hours of PNC Bank in Vero Beach?
PNC Bank in Vero Beach is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services and what are the hours?
Yes, PNC Bank in Vero Beach offers drive-through services Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM, closed on Sundays.
Where is PNC Bank located in Vero Beach?
PNC Bank is located at 958 20th Place, Indian River, Vero Beach, FL, 32960, United States.
What products and services does PNC Bank provide?
PNC Bank provides checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services. Additional services include instant debit card availability, notary services, cashing non-customer checks, safe deposit boxes, wire transfers, and more.
Is PNC Bank accessible for people with disabilities?
Yes, PNC Bank has wheelchair-accessible entrances and parking, drive-through services, and onsite services to accommodate individuals with disabilities.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment online through the PNC Bank appointment setting page or via their mobile app available on Apple and Android devices.
What nearby places can I visit around PNC Bank in Vero Beach?
Nearby places of interest include HarborChase retirement home, Nautica Salon and Spa, Caliber Car Wash, Vero Prime seafood restaurant, and El Rey Mexican Restaurant. Customers can visit these places before or after their banking appointments for convenience and enjoyment.
Are there any nearby services that could help me with moving or vehicle needs near PNC Bank?
Yes, near PNC Bank you can find Penske Truck Rental for vehicle rentals and Two Men and a Truck Moving and Storage for packing and moving services.
Can I find beauty and spa services near PNC Bank in Vero Beach?
Yes, there are several beauty and spa services near the bank such as Nautica Salon and Spa, Lois's 10th Avenue Salon, The Beauty Lounge VB, and Brandi Brows for a variety of beauty treatments and hair services.
Are there any financial service providers near PNC Bank that could complement their services?
Yes, First American Title Insurance Company and Western Union money transfer services are nearby, offering additional financial services that might complement your banking needs at PNC Bank.