Brand Certified
First Florida Credit Union
4.2(25 reviews)
Certified by First Florida Credit Union • Apr 26, 2026
Business Details
2770 Capital Circle SE, Tallahassee, FL
32311, United States
Certified by First Florida Credit Union • Apr 26, 2026
(800) 766-4328
Certified by First Florida Credit Union • Apr 26, 2026
https://www.firstflorida.org/
Certified by First Florida Credit Union • Apr 26, 2026
About
Certified by First Florida Credit Union • Apr 26, 2026
Credit UnionHome Loan ProviderCar Finance and Loan CompanyLoan AgencySavings and Loan AssociationBusiness Banking ServiceATMOnline BankingEquity LoansReal Estate Loan Processing
First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
Location
Certified by First Florida Credit Union • Apr 26, 2026
First Florida Credit Union
2770 Capital Circle SE, Tallahassee, FL
32311, United States
Hours
Certified by First Florida Credit Union • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 6:00 PM
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 6:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 6:00 PM
Reviews
4.2
25 reviews
5 stars
18
4 stars
1
3 stars
2
2 stars
1
1 star
3
- EREmily RamsauerApr 20, 20265.0Every time I physically enter this office, I am always impressed. This CU has the nicest staff, and they are always so informative and helpful! I've always had problems calling the phone number for the office - the people who man the phones don't work in this office, and aren't super knowledgeable or helpful in my experience. But the people who actually work in this location are excelent!
- DCDaphne ChristieApr 18, 20261.0We have several CD's and we had a rental account for years. We closed the rental account because we no longer have rental property. We moved our Addition Financial account to First Florida because we didn't like Addition. Well opening an account with First Florida was NOT a pleasant experience. I've tried opening my online banking account. Information says: NO RECORD OF THIS ACCOUNT. I hate even used my Debit Card that I didn't get for 2 weeks!
- AVAB Vlog'sFeb 9, 20265.0Great staff that takes time to personalize every member experience. Would recommend again and again!
- HBHavana BlastApr 30, 20255.0Real customer service. Friendly, helpful and they still count out cash, even if it is a relatively large amount.
- LMLJ MJul 1, 20241.0I have been a member of First Florida Credit Union for several years, but my recent experiences have been very disappointing. The management at the branch, particularly Mason Lewis, leaves much to be desired. Mason Lewis has consistently shown a lack of professionalism and customer service skills. His rude and dismissive attitude has made banking here extremely frustrating. Additionally, the district manager, Donna, seems indifferent to the issues at the branch. Her lack of responsiveness and failure to address concerns raised by members like myself only exacerbates the problems. However, I must commend Shon Williams and Richard Jenks. They have been the silver lining in this otherwise negative experience. Shon and Richard are always helpful, courteous, and go above and beyond to assist members. Their dedication and positive attitude are truly appreciated. First Florida Credit Union needs to seriously reconsider its management choices to improve the overall member experience.
Frequently Asked Questions About First Florida Credit Union
What is First Florida Credit Union and what sets it apart?
First Florida Credit Union is a member-owned, not-for-profit financial cooperative headquartered in Jacksonville, with 18 branches across Florida. It focuses on serving members' financial needs by returning earnings in the form of lower rates and fees and higher earnings on deposits.
Where is the Southwood branch of First Florida Credit Union located?
The Southwood branch is located at 2770 Capital Circle SE, Tallahassee, FL 32311, USA.
What are the operating hours for the Southwood branch of First Florida Credit Union?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Are there any holiday hours or closures for the First Florida Credit Union Southwood branch?
Yes, the branch is closed on November 11, November 27, and December 25. On December 24, it is open from 9:00 AM to 1:00 PM, and on December 31, it is open from 9:00 AM to 3:00 PM.
How can I contact First Florida Credit Union?
You can reach First Florida Credit Union by phone at +1 800-766-4328 or visit their website at https://www.firstflorida.org/.
What financial services does First Florida Credit Union offer?
Services include home loans, car financing and loans, equity loans, real estate loan processing, business banking, ATM and online banking services, among others.
What is the philosophy behind First Florida Credit Union?
As a member-owned cooperative without stockholders, First Florida puts people before profits, focusing on the financial needs of its members and returning earnings to them.
What nearby places are close to First Florida Credit Union in Southwood that customers might find useful?
Nearby places include Storage Center At Southwood for self-storage needs, The UPS Store 6239 for printing and shipping services, and Publix Super Market at Southwood Village for grocery and pharmacy requirements.
Is there an emergency medical facility near First Florida Credit Union Southwood branch?
Yes, nearby emergency services include HCA Florida Southwood Emergency, Southwood ER, and Capital Regional Medical Center Southwood for urgent healthcare needs.
Can I find dining options near First Florida Credit Union at Southwood?
Yes, local dining options include Los Compadres Express for Mexican cuisine, Hasu Sushi and Grill for Japanese food, and Florida Wing Factory for American-style chicken and bar service.
Brand Certified Facts from First Florida Credit Union
This information is certified by First Florida Credit Union and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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