First Florida Credit Union

2.4
12 reviews

About

Credit UnionHome Loan ProviderCar Finance and Loan CompanyLoan AgencySavings and Loan AssociationBusiness Banking ServiceATMOnline BankingEquity LoansReal Estate Loan Processing
First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.

Location

First Florida Credit Union
503 Appleyard Dr, Tallahassee, FL
32304, United States

Hours

Reviews

2.4
12 reviews
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  • CT
    chris Thicklin
    Nov 7, 2025
    1.0
    My wife recently spoke with a representative named Kenya, and the experience was very disappointing. Kenya was condescending and impatient, speaking to my wife as if she couldn’t understand what was being discussed. Instead of addressing her current account concerns, she focused on unrelated questions from last year. My wife has been dealing with a lot lately, including the loss of her uncle, and the lack of empathy only made things worse. I would appreciate it if someone could please speak with Kenya about how she communicates with customers.
  • PB
    Peter Boon
    Nov 5, 2025
    2.0
    They will give you a loan, but refuse to cash checks for you. Ridiculous.
  • TW
    Trevonte Walker
    Sep 23, 2025
    1.0
    Worst branch to go to. They do not acknowledge you at all. I had an appointment and literally was there almost 30 minutes and know one said anything to me. And the office was literally empty. I recommend to stay far away. Worst customer service ever.
  • RA
    Rachel Anderson
    Jun 12, 2025
    1.0
    I went in to make a deposit & there were 4 tellers & only one was assisting customers.. the other 3 were standing around conversing. To make matters worse the raggedy ATM wasn’t properly working & then while I was in the Credit Union a lady whom was ill prepared was prolonging & no one tried to apologize & assist.. really trifling to be honest.

Frequently Asked Questions About First Florida Credit Union

What are the operating hours of First Florida Credit Union at 503 Appleyard Dr?

First Florida Credit Union at 503 Appleyard Dr is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Is First Florida Credit Union open on holidays?

First Florida Credit Union is closed on major holidays such as November 11, November 27, and December 25. It has reduced hours on December 24 (9:00 AM–1:00 PM) and December 31 (9:00 AM–3:00 PM).