I just opened an account last week, my online banking never worked, my zelle never been set up right , Christy were not helpful at all when I needed checks or making any transactions, Erika was the only one to help me, unfortunately she was t there today, I called the bank teller told me , that she will send me an email, I never received it, I called customer services, after talking to 3 operators, nothing has changed , still no access to my online banking , I decided to go to the branch to get checks since nothing works, the very nice lady tells me they do not do checks at this branch , I need to go to downtown location. I got frustrated , who wouldn’t ? I asked to close my account, Christi told me she can’t do it and no one could do it till Monday, what a terrible customer service, I wouldn t recommend that bank to anyone , very frustrating and hopeless !