PNC Bank

Reviews

• DT

  Domingo Tavarez

  Nov 21, 2025
  5.0
  I came to this branch after two days of waiting for a representative on the phone. A total of 1h 45m with no agent available. I decided to walk into a branch I’ve never been in to but it’s conveniently close to my office. Kasandra Downie was amazing. She actually opened the door for me and welcomed me in. Walked me through the issue (potential fraud) and provided a detail breakdown of steps to follow after today to avoid this issue in the future. She was prompt, informative and attentive. Never experienced bed-side-manner at a bank but I felt like she was in complete control of the situation. I will be returning and recommending people to this branch. Thank you for your diligence today Mrs. Downie, Have a great weekend, Domingo T.
• PP

  Poochie

  Jul 31, 2025
  5.0
  First time I used this branch in Palm City and drive thru. The teller was so nice and helpful! I forgot her name, but I think her name started with a C. I usually use the branch on US 1, near Wedgewood and they are not pleasant at all. I will be using the Palm City branch from now on! Great customer service!!! 😃
• GG

  Gianny

  Nov 5, 2021
  1.0
  I walked into this branch to cash and deposit a check so it is available the same day. I made that very clear to the teller (mind you, I’ve been with this bank for almost 7 years now, so I know how it works). she proceeds to verify my account. She then tells me she’s not able to cash and deposit it because the amount of the check and “I don’t have that amount in my account”…. I blankly looked at her and said “yes I do.” She gave me a surprised look and said “I’m sorry I didn’t look in your other accounts, I will do that. But also keep in mind if I just deposit it, it will be available tomorrow” I insisted that she just do the same day deposit. A minute goes by and she gives me a receipt that says deposited and tells me to have a nice day… I walk to my car and check my balance and the check was not in there “readily available” after I explained to her several times what I wanted. After going back into the branch and having the manager fix the problem and wasted about 15-20 mins reversing the transaction the teller says “sorry I just wasn’t paying attention” ???? Isn’t that your job to pay attention especially when you’re dealing with other peoples money? Or was she being too lazy?
• JP

  June Pearl

  May 9, 2018
  5.0
  Employees are very helpful. Good location. Easy to get in and out.
• MP

  Meg Ponte

  Feb 3, 2018
  5.0
  Always very helpful😊

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