PNC Bank

Reviews

• MK

  Matt Kuchinos

  Sep 10, 2025
  1.0
  I have had a very poor experience with this branch. About 6 weeks ago, Kristin reached out me and left a voicemail saying she wanted to connect about my account. I called back, thinking there was a problem with the account, and was told Kristin left for the day and that "if there was problem with the account Kristin would have told us before she left." 2 weeks later Kristin called back regarding my small business account. She wanted a meeting to offer a better rate on my savings account. We scheduled a virtual meeting for the following week. Kristin never showed up and never called or emailed to say she couldn't make it. I called the branch a few days later to ask to speak with the branch manager to complain about being called out of the blue, asked to reserve time, and then have that time wasted. I was told the branch manager was in a meeting, but would call me back. That never happened and it was 4 days ago. This is the most unprofessional conduct I have experienced with any PNC branch to the point where I am considering closing my account.
• JC

  Joy Crossman-Copp

  Aug 26, 2025
  1.0
  I am so happy to read the reviews here. It has convinced me what I am suspecting. It has been three days and I still have no answer about opening an account here. They claim they have to send it to the legal department. Thanks to the reviews I have read about this bank...I am going to a different bank that can give me the answers I need and the service I need.
• CL

  Caine Lee

  Oct 3, 2023
  1.0
  They don't have cash here. They also charge 7$ for a replacement debit card! Never get charged any other location. Don’t waste your time here
• SA

  Samih Asadi

  Jul 11, 2022
  1.0
  I have my salary deposit into PNC, I have CC from PNC, I have a loun with PNC and yet, they refused to print a single e-check paper, and they let me drove home to print it and come back. This is ridiculous
• DA

  Danielle Allen

  Apr 5, 2022
  1.0
  Go to any other location than this one. The staff here will do anything to make sure they don’t help you with your transaction.