United Southern Bank is a true community bank that is managed right here in Lake County. With over 80 years of serving customers, USB still puts a premium on building strong customer relationships. Our customer family tells us they prefer doing business with a bank that is locally owned and managed and supports their community both in charitable giving and volunteerism.
USB’s culture is to support its customers and the businesses they represent helping to build and maintain a healthy economy here. While we welcome customers into our branches, we also have invested in technology providing mobile and online banking for both consumers and businesses.
Stop by an office today so we can get to know you!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.