PNC Bank

Reviews

• CB

  CK Bos

  Oct 22, 2025
  1.0
  I told myself today that if I got rude customer service again today with my transactions, I was closing my account. The counter lady was nice, it was women in the booths on the right. Needless to say, I closed my account. A man in a jogging suit sat at the computer for a long time before the lady could use her computer to help me. No apology or thank you for waiting. Very poor customer service from 3 grown adults. Young gal at the counter had manners.
• AB

  Ashley Bonilla

  Oct 18, 2025
  5.0
  Melissa was amazing helping us get started with PNC she was quick and efficient! Great customer service and helped answer any questions we had! Will definitely recommend!
• AP

  Amanda panda87

  Sep 2, 2025
  1.0
  Worst bank ever been sitting here for over an hour because they have one person working! Just trying to deposit a check! I would give 0 stars if possible
• DB

  dennis balo

  Aug 9, 2025
  1.0
  MY NIGHTMARE AT LEESBURG PNC BANK I shop around for the best CD rates all the time. My CD expired at my other bank so I got a decent rate at PNC. The account opening went smooth and I deposited over a 6 figure amount with a CASHIERS CHECK. I gave them my P.O. Box as my mailing address and my beneficiaries address as I have done before with all my other financial institutions. PNC bank called me up a few days later and said my P.O. Box cannot be accepted as an address. I told them about the numerous times other banks accepted it. They gave me some BS story saying if the Post Office had a fire we wouldn't have an address on file. I then told them what if my house burnt down? They didn't have an answer. Also, I told them, you can use my beneficiaries address. They then told me that they needed a physical address on me. They then told me if I don't give them a physical address they cannot process my account AND they would deduct a couple thousand dollars in penalties. I told them, I gave YOU money, you didn't give me money. They put me in a catch 22 situation. Again, they accepted my address when I opened the account. Now we all know why they didn't accept me as a customer is because they couldn't find my net worth and SELL my information and worth to other establishments because of their address demand. That's what this is all about. Talking to the bank manager, Angie Kalas was useless. I had to go above her to the area and regional manager. The area manager told me she worked it out and I can go into the branch and receive the full amount. I went to the branch two days later because of my schedule, and guess what? after waiting nearly two hours in the waiting room and having an appointment, the associate gave me a hard time saying I used a personal check and I had to wait 10 days. I then informed her it was a cashiers check and my money was deducted from my previous bank within hours and there should be notes on my account to release the funds from the area manager. They told me to leave and they would call me. I have spent numerous hours on the phone and driving back and forth three times. I think I spent 6 hours altogether on this nightmare. I finally received my funds. PNC is all about themselves and not their customers. I will NEVER bank with them again.
• DJ

  Douglas Johnson

  Jul 11, 2025
  1.0
  Don’t go there in a hurry. They will just make you wait.

Frequently Asked Questions About PNC Bank