I've been with PNC for many years, and have tolerated a lot. Today is just absolutely outrageous, I desposited a small $5K check (really not that large) from a different account of mine, and PNC bank decided to lock up the money and for "security reasons" or "verification reasons" not let me use my money, it will take days before I can. This is despite I've been with them for well over a decade as a customer! As I'm angrily writing this review I'm on hold now for over 2 hours with just about the most incompetent people on the phone who won't let me talk to a supervisor. This banking institution is not a professional one.
AF
amira forto
May 16, 2025
5.0
I had a wonderful experience working with Julie Puckett and Mora at PNC Bank in Largo. From the moment I walked in, both Julie and Mora were professional, kind, and incredibly helpful. Julie went above and beyond to make sure I understood every step of the process and made me feel confident in my decisions. Mora was equally attentive and efficient, ensuring everything was handled smoothly and with care. Their friendly and knowledgeable approach made the entire banking experience stress-free and even enjoyable. I truly appreciate their dedication to excellent customer service and highly recommend this PNC branch thanks to them!