PNC Bank

Reviews

• A

  *

  Apr 2, 2026
  1.0
  I walked up to the front door, and a large and well-dressed gentleman who had an accent from the UK or close by, welcomed me and opened up the door for me. I asked at that point if they had a notary, he said yes, and escorted me in. He had me sit down, and asked if I was a customer, to which I replied I was not. We sit there for a minute or two, me with paperwork and ID in hand, while he uses a laptop. He then walks over to a room with 2 female employees in it, engaged in what appeared to be friendly conversation. I overhear the one that was standing tell him to tell me to go somewhere else, a shop in the same plaza. He walks back to me, and does as he was told, and apologizes. I told him they are closed, which is why I am here. He then tells me there is nothing they can do for me. I am not sure why they declined to notarize my form and take my money. There were apparently no customers in the bank, unless the customers were dressed like bank employees and just hanging around. The women in the room not appear to be busy, based upon their interaction with each other. The bank itself had the atmosphere of a Soviet-era children’s hospital. I’ve never had any bank, whether I was a customer with an account or not, turn away notary services. It’s a 30 second job they can charge money for. Then I thought, maybe it isn’t actually a bank. Maybe PNC has so much money, they have a building where they just pay people to dress like bank employees and hang around all day. Who knows, either way, they were useless to me.
• BB

  burnt_pizza

  Sep 26, 2025
  5.0
  Christine was very helpful while helping my girlfriend open a bank account, very fast and good communication! & very sweet + patient when dealing with a rude customer right before us
• FM

  Frank Mahle

  May 8, 2025
  5.0
  Christine Castelli, the new branch manager helped me open a business account today. She was amazing! Very kind, helpful and made the whole process easy. The world needs more Christine’s!! An absolute pleasure.
• RJ

  randy jimenez

  Mar 23, 2023
  1.0
  I lost my key to my deposit box and tried to reason with them to terminate my box but all they said is you need to come in and sign some documents, l tried to explain, "l physically l can't! Just send me the paperwork." they replied back "No we can't!" and so... I'm still being charged for a empty deposit box.
• VM

  Varis Monroe

  Feb 18, 2019
  5.0
  OUTSTANDING STAFF

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