Certified by First Florida Credit Union • Apr 26, 2026
Credit UnionHome Loan ProviderCar Finance and Loan CompanyLoan AgencySavings and Loan AssociationBusiness Banking ServiceATMOnline BankingEquity LoansReal Estate Loan Processing
First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
Location
Certified by First Florida Credit Union • Apr 26, 2026
Certified by First Florida Credit Union • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 6:00 PM
7/4/20269:00 AM - 12:00 PM
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 6:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 6:00 PM
Reviews
4.2
20 reviews
5 stars
14
4 stars
2
3 stars
1
2 stars0
1 star
3
AA
Alexus Auger
Apr 20, 2026
5.0
Carrie and jamie went out of their way to help me today. I have a car loan through usf in Tampa and had to jump through a bunch of hoops but I couldn’t have done it without them. I had to go to vystar to get the check for my payoff amount and they were so rude I left in tears but coming back to First Florida and being helped by Carrie and Jamie made it all worth it! Thank you ladies so much!
RD
Rithza Dorsainvil
Mar 20, 2026
3.0
I no longer have access to my online banking, which is frustrating because I rely on it to make payments and keep track of my loans. Unfortunately, my access was revoked due to too many returned payments. I wasn’t aware this could happen, so I didn’t think much of it at the time. Had I received some kind of warning, I definitely would have taken steps to prevent it from continuing. I understand I share some responsibility, but a heads-up would have made a big difference.
SB
Shoma Berring
Mar 17, 2026
5.0
It was a pleasure to meeting Michael Stoner he treaded me like a old friend he new for years I’m happy I joined
DS
Davante Snider
Dec 19, 2025
1.0
I was looking forward to growing with this credit union. Unfortunately, I closed my account. I payed off my auto loan early and due to an error that was made by member service Rep Amber, that error caused me to lose around $500. There was no empathy shown by her, she was just transactional. I appreciate the other member specialist who was very empathetic and the branch manager who was apologetic for trying to make the situation better. However, I lost those funds. Be sure to ask for a print out of documents at this branch. Moving forward I now have to ask to have important processes double checked by another rep to ensure it aligns with my conversation and requests.
Frequently Asked Questions About First Florida Credit Union
What is First Florida Credit Union and where is it headquartered?
First Florida Credit Union is a member-owned, not-for-profit financial cooperative headquartered in Jacksonville, Florida, serving over 62,000 members.
What are the main categories of services offered by First Florida Credit Union?
They offer services including credit union accounts, home loans, car finance and loans, business banking, equity loans, real estate loan processing, ATMs, and online banking.
What are the operating hours of the First Florida Credit Union branch on Roosevelt Boulevard?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How does First Florida Credit Union return earnings to its members?
Since it has no stockholders, earnings are returned to members through lower rates and fees and higher earnings on deposits.
When was First Florida Credit Union established?
First Florida Credit Union was established in 1950.
How can I contact First Florida Credit Union for more information?
You can contact them at their main phone number: +1 800-766-4328 or visit their website at https://www.firstflorida.org/.
Are there any nearby ATM options to First Florida Credit Union in case I need cash before visiting?
Yes, LibertyX Bitcoin ATM is nearby, offering convenient access to cash.
What dining options are available near First Florida Credit Union on Roosevelt Boulevard?
Nearby dining options include Xtreme Wings Sports Grille, Firehouse Subs sandwich shop, Zaxby's chicken restaurant, 1928 Cuban Bistro, New China Chinese Takeout, and Starbucks coffee shop.
Are there any mobile phone stores close to First Florida Credit Union where I can shop for electronics?
Yes, Cellular Sales and Verizon, including Verizon Authorized Retailer — Cellular Sales, are located nearby for mobile phones and electronics needs.
Can I run errands conveniently around First Florida Credit Union? What other services are nearby?
Yes, near the credit union you will find Target stores for retail shopping, Duval County Tax Collector - Roosevelt Branch for government services, CVS Pharmacy for health and beauty supplies, and Better Buildings for building needs.
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