PNC Bank

Reviews

• RG

  Rebecca Godwin

  May 30, 2025
  1.0
  Good grief! One Teller for the Lobby and Drive Thru! Lobby line is stacked and racked! I feel for the one Teller, bless his heart.
• CD

  Chaya Dewan

  Dec 3, 2023
  5.0
  I am so impressed with the customer service at this location. I am a resident of Atlanta and was visiting Jacksonville this weekend. I needed to initiate a wire transfer so i visited this branch. Ranjan Dash, branch banker really stepped up and made me sign up for some services that no one had mentioned to me earlier. Ranjan also made a good case of why I should consider other investment options PNC offers. I am a happy customer.
• ES

  Elliot Salzman

  Feb 1, 2019
  3.0
  The folks at this branch are extremely nice hence why they are getting 3 stars but the bank overall has some of the highest fees and pays well below what other institutions are paying for deposit accounts. Since banking is now not local my PenFed savings account pays 2.3% APY on my savings account no minimum deposit and no minimum term. I can access the funds without penalty whenever I want. Additionally I applied for a home equity loan and even though my fico score is above 740 with no delinquencies based on their internal scoring I was denied. 3 days later I had my home equity with Penfed at .25% below prime for the term of the loan. The charged me a $30 wire fee, which a few months ago was only $15 and I would have expected not to pay anything with the money I had on deposit. Well in my first month with PenFed I will earn more then the $30 fee. Customers need to shop around and find the best services and prices available. PenFed is one the most customer friendly banks around.
• CT

  Chris Todd

  Nov 7, 2015
  5.0
  I love the Fleming Island branch. Laurie Littles was especially helpful.