Elijah provided outstanding assistance with finding old statements and Check images. I was unable to retrieve on my own and gather via the chatbot at home. His patience, professionalism, and kindness made the experience smooth and efficient. Highly recommend his service!
KW
Kate Winkler
Aug 3, 2025
2.0
Online service is terrible. Payments made to various credit cards don't show up for days. No issues when Compass. If didn't have automatic deposits and debits I'd switch to Chase!
CA
Cristina Araque
Jun 28, 2022
1.0
Jackie a manager at this location treated my father as common criminal. PNC just had just bought by BBVA where my father had banked for years. My 86 year old father had fraud on his cc in the interim and he called the cc dept for help and they told him he had to visit the branch. But they actually froze his bank account…literally no access to his SSI benefits , pension , 401k everything and he had all his bills coming out of this account. And unfortunately he went to the San José blvd location this woman Jackie blamed him. She blamed him! Because he speaks 2 languages and has to translate from English to Spanish ?? And hadn’t explained things correctly to the representative. My father speaks perfect English with no accent and even if he did. How could she say that to a customer. I have no words . . Just a painful example of racism and ageism. Worst service ever I’ve ever seen from a “manager” Thank Goodness for an actual manager Sally Saxon, she finally resolved everything at the Bartram location. Needless to say he now banks elsewhere.
ST
Steven Thomas
Jun 28, 2021
1.0
Came in to get a bill of sale notarized. The man tried to help, although wasn't very helpful.
When we asked for another bank member who was more experienced he began raising his voice. And then tried to act like he didn't just raise his voice, because he was offended that we asked for someone else.
Very unprofessional way to act.
What are the regular business hours of PNC Bank at 9550 San Jose Blvd, Jacksonville?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through banking services at this location?
Yes, PNC Bank provides drive-through services Monday to Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
What types of financial products are available at this PNC Bank branch?
This branch offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Is the PNC Bank branch at 9550 San Jose Blvd wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking available for customers.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online via their scheduling service available at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html.
What are some nearby medical facilities around PNC Bank's Jacksonville branch?
Baptist Health Center Mandarin is a nearby medical center customers can visit before or after their banking appointments.
Are there convenient places nearby to refuel or get snacks when visiting PNC Bank?
Yes, several gas stations and convenience stores are nearby, including Shell, Daily's and Daily's Dash, and GATE Gas Station, which also offer car wash services.
Where can I find wellness or spa services near PNC Bank's branch?
Tranquil Wellness Center & Spa and Tranquil Spa & Wellness are nearby spas where customers can relax before or after a visit to the bank.
Does PNC Bank offer any special promotions or offers for new customers?
Yes, the bank has a new customer offer which allows you to earn up to $400. More details can be found on their promotions page.
What makes PNC Bank a trustworthy institution?
PNC Bank has been serving customers since 1865 and is associated with the FDIC, ensuring your deposits are insured and protected.