Certified by First Florida Credit Union • Mar 01, 2026
Credit UnionHome Loan ProviderCar Finance and Loan CompanyLoan AgencySavings and Loan AssociationBusiness Banking ServiceATMOnline BankingEquity LoansReal Estate Loan Processing
First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
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Certified by First Florida Credit Union • Mar 01, 2026
Certified by First Florida Credit Union • Mar 01, 2026
Reviews
3.5
28 reviews
5 stars
16
4 stars0
3 stars
2
2 stars
1
1 star
9
QQ
Quwan
Nov 23, 2025
5.0
Customer service is impeccable 👌
TC
T Culver
Nov 20, 2025
1.0
This place is horrible. I am still dealing with cleaning up a loan that was paid off in July of 2024.
ST
Shanell Thicklin
Nov 7, 2025
1.0
My experience with Kenya was very unprofessional. She spoke to me in a condescending tone and didn’t take the time to understand my issue. Instead of helping with my current account concern, she focused on unrelated questions from last year. Her attitude lacked patience and empathy, especially during a difficult time for me. I would appreciate it if someone could please speak with her about how she communicates with customers.
SC
Shane Cox
Oct 20, 2025
1.0
Horrible service. They care more about keeping your money than keeping a customer. Greedy bank, I would not recommend to anyone.
TK
Tahnee KillsCrow
Oct 17, 2025
1.0
Upon opening a business acct. the service we received from branch manager was very unprofessional, demeaning and discriminatory. Be warned that this service will not get me or my company to return! Very poor customer service, support or business to business aspects. Zero stars would have been a better option, but they proceeded to make wrongful assumption about my company and don’t care at all about our purpose…so like she did —->don’t bother to read the fine print because they only want your money! 💰 🛑 don’t open any accounts that will jeopardize your $!
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