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First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
One of the worst banking institutions I have ever, ever had the privilege of knowing. The tellers don’t know what’s going on always has to go. Ask a supervisor because they don’t know how to actually do their job. You set up auto pay and they don’t even come out on the right date and then if you even slightly get behind they take your money before you even hit the account. DO NOT BANK with this bank!!!
SL
Suri López
Sep 2, 2025
1.0
Don't ever go to this bank they make you a disservice ( THEY DENIED TO COUNT MY MONEY.
" WE CAN'T COUNT BECAUSE WE DON'T HAVE TIME") literally what the manager said at 1:40 pm , when the bank was completely empty . is horrible management the manager Cori is very pathetic not professional, neither polite , it doesn't have manners and they don't know what they're doing. This bank is always empty for a reason. As same These people (tellers ) don't strive to gain your trust they don't care as simple as that.
IF THE MANAGER DOESN'T CARE WHO CARES RIGHT? , THAT'S WHY THIS PLACE ON THAT ENVIRONMENT COMPLETELY TRASH.
DM
darren miller
Feb 25, 2021
5.0
I have used First Florida Credit union as our secondary bank for several years. I have had nothing but good experiences and great customer service, we are considering switching them over to our primary bank. I would highly recommend this bank to others!
RM
Robert Mason
Nov 6, 2017
5.0
Love this credit union and the staff! Very friendly and helpful with a small town feel. If you want a more one on one experience I recommend this credit union!
Frequently Asked Questions About First Florida Credit Union
What are the main operating hours of First Florida Credit Union Southpoint branch?
The Southpoint branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on weekends.
Where is the First Florida Credit Union Southpoint branch located?
It is located at 6622 Southpoint Dr. S. Ste 100, Jacksonville, FL 32216.
Is First Florida Credit Union a for-profit organization?
No, it is a member-owned, not-for-profit cooperative that returns earnings to members through lower rates, fees, and better deposit earnings.
Does First Florida Credit Union Southpoint have drive-through services?
Yes, the Southpoint branch offers drive-through services for customer convenience.
What types of financial services does First Florida Credit Union provide?
They offer credit union services, home loans, car financing, business banking, equity loans, mortgage brokerage, and online banking among others.
What is First Florida Credit Union's approach to serving members?
The credit union focuses on listening and identifying the needs of members, prioritizing 'people before profits.'
What social media platforms can I follow First Florida Credit Union on?
You can follow them on LinkedIn, Facebook, Instagram (@FirstFloridaCU), and Twitter (@FirstFloridaCU).
Are there any cafes near First Florida Credit Union Southpoint branch where I can grab a coffee?
Yes, JJ's Cafe is nearby, offering cafe options and smoothies, which is a great spot before or after your visit to the credit union.
What healthcare facilities are close to the First Florida Credit Union Southpoint branch?
Nearby healthcare options include Greenbrook Mental Wellness Centers, Prime Men's Medical Center, Babies Amore 3D 4D Ultrasound, and Fetal 3D 4D 5D Live Ultrasound centers.
Are there any legal services near the First Florida Credit Union Southpoint branch?
Yes, The Legal Department and Makofka Legal Group PLLC are nearby for legal and law-related needs.