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First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
Horrible service. They would rather take your money an keep it than worry about keeping a customer. Priorities are all mixed up. Greedy bank, I would not recommend to anyone. Don't offer protection an won't even attempt to help you.
AI
Albany Iglesias
Sep 27, 2025
5.0
I would give a 100 stars.! Everyone were more than great, big smile, very nice and friendly, this place make my year, in every aspect. I am more than grateful that I find them, and Kelly, she is exceptional, can't thank you enough for the patience and help in my case. I Recommend this place 1000%.
SB
sara Bql
Jul 29, 2025
5.0
Give Kelly a raise ASAP~
One of the best offices I’ve ever visited fun, welcoming, and professional all at once. Absolutely love these folks!
KJ
Karen Jackson
Jun 13, 2023
1.0
I felt kinda humiliated by my service considering I worked in banking.
JP
Jose Prunet
Mar 1, 2018
1.0
Not easy to work with. Charge for a printed paper. Question you as if your not the customer, card replacement was harible. Closing account soon.
Frequently Asked Questions About First Florida Credit Union
What is First Florida Credit Union's main focus as a financial institution?
First Florida Credit Union is a member-owned cooperative that prioritizes serving the financial needs of its members by returning earnings through lower rates and fees and higher earnings on deposits.
Where is the headquarters of First Florida Credit Union located?
The headquarters is located at 1820 Rogero Rd., Jacksonville, FL 32211, USA.
What are the typical business hours for First Florida Credit Union?
The credit union is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is First Florida Credit Union open on holidays?
The credit union is closed on Veterans Day (Nov 11), Thanksgiving Day (Nov 27), and Christmas Day (Dec 25). It has shortened hours on Christmas Eve (9:00 AM to 1:00 PM) and New Year's Eve (9:00 AM to 3:00 PM).
How many members does First Florida Credit Union serve across its branches?
First Florida Credit Union serves more than 62,000 members through 18 branches throughout Florida.
What types of financial services does First Florida Credit Union offer?
Services include credit union banking, home loans, car finance and loans, business banking, equity loans, real estate loan processing, and online banking with ATM access.
How can I contact First Florida Credit Union for more information?
You can call the main phone number at +1 800-766-4328 or visit their website at https://www.firstflorida.org/.
Are there any nearby beauty or spa services close to First Florida Credit Union in Arlington?
Yes, nearby beauty and spa services include Crayon Salon and Spa, Louie's Barbershop, Uni Lotus, Natural Strands, and 3 Strands Hair.
What dining options are available near First Florida Credit Union?
Nearby dining options include Bearded Chef Brunch food truck, El parce BBQ Colombian food restaurant, and Berry Fruitful Enterprises.
If I'm visiting First Florida Credit Union, are there any nearby services related to real estate and property management?
Yes, nearby real estate-related services include Middleton Realty, Ana.J Alfonso REALTOR, Tranquille Realty Inc., Real Estate Agent Test Drive, and King Realty Group.