PNC Bank

Reviews

• WT

  William Learn (Tortellihunk)

  Aug 6, 2025
  5.0
  Wasn’t great with banks but these people and this bank changed my mind. Never have I had better customer service and genuine help…. Awesome!!!!
• DH

  Dena Hodges

  Dec 16, 2024
  1.0
  This is a review of PNC mortgage services. This bank SUCKS!!!!! They didn’t send a statement until the day before the payment was due for the first statement when I was unfortunately forced to use them for my mortgage (I had no choice, my mortgage was sold to them). I called and now they send statements out every one to two weeks no matter how many times I call and tell them to send statements like normal banks once a month. They send duplicate statements or sometimes statements months in advance. I wish I could get out from under this awful institution and get a real mortgage servicer but my hands are tied dealing with the idiocracy of this institution. Avoid at all costs…Can’t stand this place!
• H4

  H 45

  Jul 5, 2024
  1.0
  Staff are unprofessional, address me as bud and boss. Perhaps because of my perceived youth. One of the African American staff, the high BMI index one, also never deposited some money I had accidentally left on the counter by the tellers. He called later to notify me, saying he would deposit the money in my account, low and behold, the money never appeared, I'm going to assume he pocketed it. After calling later to discuss this, he said he would give me a call back and low and behold, never did, considering it wasn't an exuberant amount, I let it go. Recently, I needed to order a new debit card and told the initial teller it needed to be sent to a different address than the one on file. This teller pointed me into the money thief's office for the replacement without telling him of the address issue. Low and behold, he submits the new card to the address on file and tells me, after asking where it was sent, that he'd have to do some extra steps to fix it but that it'd be best to just pick it up where it was being sent, essentially not wanting to really fix the issue as it'd cause him more work to do. Unprofessional, condescending, and uncaring is basically what I've dealt with.
• PL

  Pwc Life

  Dec 8, 2016
  5.0
  Bank of choice for business. The drive-thru takes some time but they are always friendly and get the job done right. I've banked with them for over 12 years. Their app is great for deposits and online banking. I'm as happy with them as I can be -for a bank.

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