PNC Bank

Reviews

• KK

  K

  Jul 30, 2025
  1.0
  Online and cust Svc useless - trying to simply reset a password and they tell me I either have to go to a store or wait 3 to 5 days for something to be mailed to me simply because I changed my cell phone and locked myself out ….what a joke
• GC

  Good Citizen

  Apr 30, 2025
  5.0
  Shelly Ann was very polite, very efficient, couldn’t have asked for a better experience on my lunch break. I was in and out within 10 minutes. Overall, great experience with a smile and was able to get in and out getting my card printed on my lunch. Thank you, Shelly Anne! Highly recommend.Kudo’s to Shelly Ann and PNC bank.
• EB

  E. B.

  Sep 2, 2023
  1.0
  Its unacceptable that a customer goes to the bank to withdrawal $2500 in cash and the bank states that they areow on cash. Its amazing to me, that the management of this bank is so low on cash that they can only give you 1k in cash. Learn your job.
• EO

  Estefania Odio

  Jun 22, 2023
  1.0
  I would not recommend this PNC branch to anyone. I came in to apply for a secured card, I figured this visit wasn’t going to go well, because the the most obvious sign the banker displayed was that as a banker in a reputable Bank such as PNC; she didn’t even get up to greet me. She sat at her desk and spoke to from there with this bothered look. I continued to ask questions from outside of her office, because she did not invite me to have a seat in her office. The question that I was asking was about the secured card and the benefits she said that PNC does not offer secured cards that PNC as Bank was winging off of that service. Upon hearing that response I knew something was wrong with that information she was giving me. I said thank you and left. I searched for another branch and I am pleased to say that they greeted me and the bankers named Brian and Ivette helped me applied for the secure card. I’m saddened that in today’s time this behavior is still being displayed. But you do have other banks or branches that will help and not all experiences are all the same. PNC BANK ON Glades and Lyons Rd On West Boca, Florida, thank you for your hospitality and kindness. This is what we call great customer service 🧡💙🤍 Ivette and Brian you rock!
• SS

  Sabu

  Aug 4, 2020
  1.0
  Went to make a deposit at 3:45 p.m. to my surprise there is no one inside and only the atm is open but that branch is supposed to be open until 6. So disappointing

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