Same experience with deposit. No longer using paper deposit slips… only ones left are in Spanish (which I used) after verifying me with license and Visa. Teller was nice, but new policy is ridiculous. Then— I tried to get a debit card in the office, my name on account, drivers license but didn’t have cell phone on file so couldn’t send a code. Therefore… no debit card.
Time to switch to Citizens!!!
KL
K Lee
Oct 28, 2025
2.0
Two stars because everyone else in the branch seems very friendly except for the one person I constantly see give people attitudes and gives off a very unfriendly vibe, the ones you get at the DMV. Its very sad to see that im unwelcomed to go to the bank ive been using for YEARS. Definitely will do everything in my will to not come back to this branch. Horrible. “Towanna” is her name.
AK
April Koch
Oct 22, 2025
5.0
Thank you Jacquel for helping my parents with some very confusing stuff! ❤️
JL
J Lee
Oct 4, 2025
1.0
I'm not sure if a new policy has been put in place since the last time I went to make an in-person deposit but I just went through the drive-thru to make a deposit and experienced a truly unnecessary microaggression. I was asked if I have my debit card and ID and said no because I had my ID but didn't have my debit card on me. Teller says "You're driving around without your driver's license?" with a side-eye and turns off her screen/comms - no chance for me to say that I have my ID. Came back with my receipt and didn't even bother to be polite. Don't know what's going on in her life because she'd always been a delight in the past but ma'am, check your tone. Making assumptions without ANY follow-up questions is not the right way to conduct customer-facing business.
KW
Kevin Whalen
Aug 23, 2025
2.0
Usually a great experience when I go to this branch but today . A friendly young woman was taking care of everything and checked something with a peer and that teller must have had a bad day. I talked to her fir a few seconds and she was highly annoyed with my conversation and was mumbling under her breath " thats not what I was talking about". Well I know which teller i will avoid on my next visit.
Is this PNC Bank location accessible for customers with disabilities?
Yes, the branch has a wheelchair-accessible entrance and parking for customers with disabilities.
How can I schedule an appointment at this PNC Bank branch?
You can schedule an appointment online using the scheduling app or via the PNC appointment webpage.
What nearby dining options are available around PNC Bank at 5325 Limestone Rd?
Nearby dining options include Brew HaHa (coffee shop and cafe), Peri-Peri Grill (chicken restaurant), Pike Creek Pizza Company (pizza restaurant), and Bogle Cove Oyster House (seafood restaurant).
Are there any nearby shopping centers close to PNC Bank’s Wilmington branch?
Yes, the Shops Of Limestone Hills shopping center and public plaza are located nearby for convenient shopping options.
Can I visit any nearby beauty or spa services after my bank visit?
Yes, nearby options include Perry Anthony Salon & Spa, U.S. Male Modern Barbershop, and Bliss Nails for various beauty and spa services.
What nearby real estate services are available around PNC Bank Wilmington?
Nearby real estate agencies include Chelle Sells, Premier Properties Group, ShowTime Real Estate Team, Giuseppe Saggese - Real Estate Professional, Coldwell Banker Realty, Ty Stokes-Cedar Creek Realty, and Eugene Lestardo III, Real Estate.