I went to cash a check and the teller Naomi had a panic attack and said she doesnt do that. I stood there for a while while she hyper ventilated. It was a very strange experience. The greeter was very nice and helpful though.
VS
Valerie S.
Nov 13, 2025
1.0
This branch has virtually no parking, and was extremely understaffed. I waited over 30 minutes to make a simple deposit on a Thursday at 3:30 pm, it was beyond ridiculous.
MS
Mary Skinner
Aug 14, 2025
3.0
Teller service is great BUT ... Each time I need assistance from a bank representative in the offices/cubicles, there is a problem. Most recently on yesterday 8/13. The young lady was giving me incorrect info. I questioned her based on the info I had plus previous experience with the situation & asked her to verify the info. She went into the next cubicle & was told the same thing I had said. She them came back & gave me the same incorrect info like I couldn't hear the conversation she just had. I was speechless. I left & was able to complete my business at a different branch. DO NOT GO TO THIS LOCATION IF YOU NEED REPRESENTATIVE HELP.
FR
Foxtaillady@comcast.net Robin
Mar 8, 2021
2.0
I have had and account for 40 years , business and personal. All I wanted was some change..OMG you might think I wanted to cash a check for millions. Company name was on my vehicle and still had to show my license through the drive-in. Thank heaven Mobil banking is available as customer service is a thing of the past.
What are the regular branch hours for PNC Bank at 1009 N Union St, Wilmington?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services at the Wilmington location?
The drive-through window operates Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What services are available at PNC Bank Wilmington branch?
Services include instant debit card availability, change orders, ATM access, medallion services by appointment, notary services by appointment, cashier’s checks, safe deposit boxes, wire transfers, handicapped access, cashing non-customer checks, and loan specialists.
Which products can I access at PNC Bank Wilmington branch?
You can access checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products.
Is the PNC Bank Wilmington branch accessible for customers using a wheelchair?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
How can I schedule an appointment with PNC Bank Wilmington?
You can schedule an appointment online via PNC's scheduling link at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc08000342&lnksrc=branch-listing-appointment or through the PNC mobile app.
Are there other PNC banking facilities near the Wilmington location?
Yes, nearby places include other PNC Bank branches and PNC ATMs which can provide additional convenience for banking needs.
What dining options are available near PNC Bank Wilmington for a meal before or after banking?
Nearby dining options include Eclipse Bistro, a French and American restaurant, and Sweet Somethings Desserts, a bakery and cupcake shop.
Are there health-related facilities close to PNC Bank Wilmington?
Yes, nearby health facilities include Diagnostic Imaging Associates: Gottesman Rita MD, The Woman's Place women's health clinic, Brandywine Podiatry, Labcorp, and Bancroft Family Care.
What is the contact information for PNC Bank Wilmington?
You can reach PNC Bank at 1009 N Union St, Wilmington, DE 19805 by phone at +1 302-429-1761 or toll-free at +1 888-762-2265.