PNC Bank

3.1
23 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
3 Loockerman Plz, Dover, DE
19901, United States

Hours

Reviews

3.1
23 reviews
5 stars
8
4 stars
5
3 stars
0
2 stars
2
1 star
8
  • SS
    Stallion
    Oct 31, 2025
    1.0
    Absolutely terrible and RUDE service!!! I will never visit or call this branch/location ever again. Earlier today I called and explained my situation and in the first 45 seconds before I could even finish my sentence the lady on the phone rudely interrupted me and asked "why are you even telling me this" I couldn't believe what I was hearing. It's literally you're job to talk to customers on the phone and how hard is it to just be polite? Lol my 6 year old niece has better manners then that woman has, Maybe she should consider a new profession and idk how a billion dollar company would want someone like this representing their company...
  • AA
    Aaron
    Jul 18, 2025
    1.0
    Worst service I've ever had
  • JM
    Jimmy Mathis
    Jul 15, 2025
    5.0
    "This review is long overdue" Our Law Firm uses PNC bank for the establishment of accounts required for Minor settlements. I have been working with Maha Ibrahim at the Dover, DE branch for the last couple of years. As you might imagine the Courts are very particular in how these accounts are set up and rightly so. State and banking regulations also come into play. Maha Ibrahim has been and continues to be invaluable in helping to ensure that all of our paperwork is in compliance with the Court, State, and Banking regulations. She is informative, attentive, and always ensures everyone is on the same page, this includes some anxious parents at times. Maha ensures that they fully understand and answers all questions in a clear and concise manner. It is comforting to know that when we bring things to PNC I know that Maha will make sure everything is done in accordance with all applicable regulations, efficiently, and the first time.I will add all with a smile and pleasant disposition. Thank you Maha and I look forward to continuing to work with you.
  • VU
    Victoria Unknown
    Jul 1, 2025
    1.0
    I’ve been going to this branch for about 2 years and experienced good customer service when I needed the teller assistance until today. Apparently there is a new policy, you can no longer exchange for smaller bank notes without proving you are a PNC member. This policy is not visible anywhere nor on their website and I was told by the branch manager that they will not make a display stating the need to provide ID and a proof of PNC membership to exchange for smaller bank notes. The 1 star is based on the bank manager response of taking off her headset and being passive instead of understanding that the “policy” is an inconvenience especially when it’s not visible and regularly enforced. A bank where you can not exchange for smaller bank notes unless you prove you are a member along with ID. I am a member, I used the ATM and noticed there was not an option to get $5 bills but you can get $1’s, $10’s, and $20’s.
  • VA
    View Atlas
    Jun 21, 2025
    1.0
    This place socks Slow and unprofessional I went there 3 times trying to open an account I wasn't greeted or help So I left (My employer banks with them and I didn't want to pay to cash checks

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank in Dover, DE?

PNC Bank in Dover, DE is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank offer drive-through services at this Dover branch?

Yes, the Dover PNC Bank branch has drive-through service available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM.