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I wish I could give zero stars. The staff at this location is rude and unprofessional, with the exception of one employee who appears to stand out positively (this employee coming from foreign country). Overall, the customer service is very poor, and there seems to be a lack of knowledge about the bank’s products and services.
This branch used to be my go-to, but I will no longer be visiting. After reading other reviews, I can understand why there are so many negative experiences reported. Years ago, this location had excellent staff and provided outstanding customer service, but it has significantly declined. The current management and staffing need a serious overhaul.
LL
Luna
Oct 24, 2025
1.0
Do not waster your time with this branch. Disaster inefficiency
NP
nick p
Oct 22, 2025
1.0
No employees working don’t even waste your time going to this location.
CS
Christina Sasu
May 23, 2024
1.0
What kind of a bank doesn’t have a notary? The guy said it to me like it’s common knowledge…
MR
mike rogers
Apr 21, 2017
1.0
Came here to cash a customers check for a work van that he wanted to have transported to Ohio today. They did not have $4500 on hand at this branch
What are the operating hours for the PNC Bank branch at 1779 Columbia Rd NW?
The branch is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
What services does PNC Bank in Adams Morgan offer?
This branch offers services including instant debit card availability, cashiers checks, wire transfers, safe deposit boxes, notary services, medallion services (by appointment), loans specialist help, and handicapped access.
Does this PNC Bank branch provide access for customers with disabilities?
Yes, the branch has wheelchair accessible entrances and parking, as well as handicapped access inside.
Is it necessary to schedule an appointment to visit the PNC Bank Adams Morgan branch?
No, appointments are not required, but you can schedule one online if you prefer.
Where can I find PNC Bank's mobile banking app?
You can download the PNC Mobile Banking app on iOS via the Apple App Store or Android via Google Play Store.
What payment and banking products are available at this PNC Bank location?
Products include checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investment services.
Which nearby restaurants can I visit before or after banking at PNC in Adams Morgan?
You can enjoy nearby restaurants like Reveler's Hour (Italian/American), Pho 14 (Vietnamese), Le Mont Royal (French), Southern Hospitality (Southern cuisine), Brothers and Sisters (Asian), and Taqueria Al Lado (Mexican).
Are there fitness or wellness facilities near the PNC Bank branch in Adams Morgan?
Yes, CorePower Yoga and Stroga yoga studios are nearby, great for relaxing or exercising before or after your visit to the bank.
What nearby amenities are available if I need childcare or community services around the PNC Bank Adams Morgan area?
Bright Children Childcare Staffing is nearby for childcare needs, and the Adams Morgan Community Center offers local community services.
How can I contact the PNC Bank Adams Morgan branch?
You can call the branch directly at +1 202-835-5701 or the toll-free number +1 888-762-2265 for assistance.
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