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PNC Bank Logo. Brilliantly Boring Since 1865
Brand Certified

PNC Bank

3.4
(16 reviews)

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
5530 Connecticut Ave NW, Washington, DC
20015, United States

Hours

Reviews

3.4
16 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • NM
    Nicholas Moreland
    Jan 23, 2026
    1.0
    Absolutely horrible experience with this bank! Do not bank with this branch! I have been trying to close a bank account for over a month and they still have not closed my account while negative interest and overdraft fees are piling up. I called on the phone, brought my account balance to zero, and was told they would close it way back on January 6th. They never closed it and now I have almost negative $100 in my account for a situation that was absolutely caused by their negligence. When I call they say that no one can help me at the moment and that they will call me back. Twice they said this and never called back. I even went in person and they said no one was there who can close my account. I have never had such a frustrating customer experience situation for such a simple task. I refuse to pay the price for their mistakes and they are impossible to get a hold of to actually fix the issue. While they are ignoring my requests, my negative balance is growing and no solutions are in sight. Their lack of urgency and professionalism is a huge frustration. It shouldn’t take multiple in person visits and 5 phone calls over a month period to close a bank account. Horrible response to a simple ask. This is unacceptable!
  • ML
    Marjorie Lee
    Oct 16, 2023
    5.0
    Bernard is the best Manager of, well, anything. His staff are excellent and have great respect for him. It is pure joyous comfort to have him in my life.
  • FB
    fortnite battlepass
    Apr 26, 2023
    1.0
    PNC Chevy Chase is the “No can do”bank. I deal with six banks in my business & personal life. While none are particularly great, PNC is the worst, by far. All I hear is what they “CAN’T” do or that general processes will take double the time of every other bank in town. After today’s ridiculous interaction, I’m closing out my account with them and moving that six figures to one of the more customer service oriented banks on the same strip of Connecticut Ave.

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank in Chevy Chase, DC?

PNC Bank in Chevy Chase is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank offer drive-through services at this location?

Yes, the Chevy Chase PNC Bank location offers drive-through services during regular business hours: Monday to Friday 9:00 AM - 6:00 PM and Saturday 9:00 AM - 1:00 PM.

Brand Certified Facts from PNC Bank

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Certified March 08, 2026Yext Knowledge Graph
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