PNC Bank

Reviews

• MA

  Michael Armelin

  Jun 2, 2025
  5.0
  This is best branch in this area. Always very cooperative and service is awesome! Wonderful manager and staff. Always look forward to visiting the branch because I know any reasonable request will be completed fast and accurately.
• CW

  Cheryl Wasserman

  Aug 22, 2020
  5.0
  The manager, Bernard, the staff, Yvonne, Maya, Constance, and others could not have been more responsive and professional and indeed wonderful to work with. We are so pleased to be banking with this Branch for decades, and that despite changes in staffing, these are the very Best of the bunch... including persons I cannot recall at this moment. Banks are supposed to be so impersonal but these people make you feel like you are family, that they are there to serve you, and that they care about you. Kudo's all around!!!
• OZ

  Oliver Zagorin

  Jan 14, 2020
  5.0
  Wonderful and helpful staff. Always happy to answer questions and Services.
• JH

  James Herron

  Aug 9, 2019
  5.0
  The Best! It's just like a small hometown bank!!
• AG

  Arthur Gowran

  Jan 10, 2017
  1.0
  PNC at Chevy Chase is absymal in terms of customer service. I reordered checks. The first set of checks had my address incorrect. The second set of checks added another name to the checks. Finally, after multiple phone calls, the third set of checks was correct. To compound this problem, my account was debited $49 for the checks, two sets of which were useless. The checks should not have cost me anything because of the type of account I have. Over the course of four days, I called the branch at least five times and left messages to speak with the branch manager. One day I called twice in the morning and never received a call back. I expended several hours on this issue. Caveat emptor!

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