I am pleased to have this bank still in the area. I was so impressed by the service from the branch manager (forgot her name) and SHANETRA! This young lady called me after hours to resolve a issue I had with a check. Pleasantly surprised! I wanted to acknowledge the good service because it is a great way to retain customers especially in the neighborhood. Thank you.
CP
Carla Proctor
Jan 16, 2026
1.0
The staff is rude and very unprofessional. I have never seen this anywhere else. Poor Management!
TE
T Epps
Nov 10, 2025
1.0
I came in to this bank because I needed a bank account opened and the lady had me wait for 25 mins while she talked to a security guard on the job. Then to tell me she going to take to people in front of me that have an appointment and she's the only banker now. We'll why wasn't you doing your job from the beginning instead of talking you get paid to work.
JS
Jodi-Ann Simpson
Mar 24, 2025
1.0
This bank’s efficiency levels is in the toilet! Out of all the PNCs in the city this one is clearly the busiest. I have never been able to go and see a teller immediately.
They will have a full house of people and two extremely slow tellers. They are clearly understaffed and love to waste people’s time. I’m tired of giving them chances. If you want to get in and get out THIS is not the branch for that.
PF
Pamela Fitzgerald
Jul 31, 2024
5.0
GREAT BANK FOR LOANS AND A GREAT ONLINE SET-UP TO PAY IT ALL BACK. SHALUM 🌺 🌺 🌺
What are the opening hours of PNC Bank at 3806 12th St NE, Washington, DC?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services at this location?
No, this PNC Bank branch does not have drive-through banking services available.
Can I schedule an appointment online for banking services at PNC Bank?
Yes, you can schedule an appointment online through PNC's official scheduling link.
What banking products does PNC Bank offer at this location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products.
What types of services are available at this PNC Bank branch?
Services include instant debit card availability, change orders, ATM access, medallion services by appointment, notary services by appointment, cashier’s checks, safe deposit boxes, wire transfers, handicapped access, cash non-customer check processing, and loan specialists.
Is the PNC Bank branch wheelchair accessible?
Yes, this branch has a wheelchair accessible entrance and parking available.
What nearby places can I visit before or after my banking at PNC Bank?
Nearby, you can visit Cool Coffee for a cafe experience, the Yes Organic Market for healthy groceries, or enjoy a meal at Pho 12, a Vietnamese restaurant.
Are there local services near PNC Bank for beauty and grooming?
Yes, nearby beauty and grooming options include Perfect Nails, Classic Hair and Beauty, Gallery Beauty Salon, Perfection Unisex Salon, and Sassy Styles.
What are some nearby options for dining close to the PNC Bank in Brookland?
Nearby dining options include Taco City DC II - Brookland for Mexican food, San Antonio Bar & Grill for Tex-Mex cuisine, La Cocina Tex-Mex, and New Tong Shin for Chinese food.
Is there convenient parking or public transit near PNC Bank in Washington, DC?
While specific transit stations are not listed, the bank has wheelchair accessible parking and is located in an area with several nearby amenities and businesses, making it accessible for customers using local services.
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