Exceptionally professional, courteous, & knowledgeable staff; especially the AVP Branch Banker Senior-Ms. McDowell
GC
Gordon Chaffin
Aug 15, 2025
5.0
I recently opened up a business checking account at this PNC Branch after 15 years with my personal accounts at PNC. My new account is a less common type and the PNC staff here helped me through the requirements and were very apologetic when it took much longer than I anticipated. The bank manager, teller, and front desk person all were very helpful.
CL
Capital Carpet LLC
Sep 6, 2023
1.0
I have been a loyal customer of PNC Bank at 1405 P St NW in Washington, DC, for over 20 years, and it's with a heavy heart that I write this review. In the past, this branch was like a second family to me, with a dedicated and caring team. Unfortunately, recent changes have left me deeply disappointed and frustrated.
One of the aspects that used to set this branch apart was the warm and friendly atmosphere created by the team. They made you feel like a valued customer, and it was a pleasure to visit. Regrettably, the recent turnover in staff has resulted in a complete shift in attitude. The new personnel at this branch seem disinterested, unprofessional, and indifferent to customer concerns. What used to be a welcoming and personal experience has turned into a cold and impersonal one.
My most recent visit to this branch was particularly exasperating. I had to stand in line for an hour just to cash a check, which is a far cry from the efficient service I used to receive. Even though the branch doesn't have its own parking, I would gladly endure the inconvenience because of the strong bond I had with the previous team. Now, even that motivation is gone.
It's disheartening to see the decline in service quality and professionalism at a bank that I have trusted for so long. As a result of my recent experiences, I have made the difficult decision to close both my personal and business accounts with PNC Bank. The level of service I encountered during my recent visits is simply unacceptable, and I can no longer justify remaining a customer.
I sincerely hope that PNC Bank takes note of these concerns and makes the necessary improvements to bring back the warm, customer-centric environment that once defined this branch. Until then, I'll be seeking banking services elsewhere, and I encourage others to consider their options carefully before entrusting their financial needs to this particular branch of PNC Bank.
KAVOOS RAD
CEO
CAPITAL CARPET LLC
AB
Anthony Barnett
Mar 9, 2022
5.0
Wonderfully helpful staff in a real bank, the ATM is just around the corner. Efficient service with excellent advice.
What are the PNC Bank branch hours at 1405 P St NW, Washington, DC?
The PNC Bank branch at 1405 P St NW is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is the PNC Bank branch located in Washington, DC?
PNC Bank is located at 1405 P St NW, Washington, DC 20005, in the District of Columbia area.
What services are offered at the PNC Bank branch on 14th and P St NW?
Services include ATM access, cashier's checks, wire transfers, loans specialists, medallion and notary services (by appointment), cash non-customer checks, self-service express storage box, and change orders.
Can I schedule an appointment at the PNC Bank 14th and P branch?
Yes, you can schedule an appointment through their online reservation system without needing to call the branch.
Does the PNC Bank location at 1405 P St NW have wheelchair accessible entrance and parking?
Yes, this PNC Bank branch has both a wheelchair accessible entrance and wheelchair accessible parking available for customers.
What banking products does PNC Bank offer at their 14th and P St NW branch?
They offer checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investments.
Which nearby places can I visit around PNC Bank at 1405 P St NW while in the area?
Nearby, you can visit South Block for healthy smoothies and cafe fare, The Studio Theatre for live performances, and Lovesac for home goods and furniture shopping.
Are there dining options close to the PNC Bank branch on 14th and P St NW?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican food, 14th St Cafe Asian Bistro for Asian cuisine, and Dolcezza for coffee and desserts.
What fitness and wellness venues are near the PNC Bank branch at 1405 P St NW?
You can visit Zengo Fitness for cycling classes and gym facilities, The Yoga Club for yoga sessions, and Hidden Gym DC for cosmetic and beauty supplies.
How can the nearby Latin American Montessori Bilingual Public Charter School influence banking needs at PNC Bank?
Families and staff associated with the nearby Latin American Montessori Bilingual Public Charter School might find convenient access to banking services such as savings accounts, loans, and financial advice at the PNC Bank branch.