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PNC Bank Logo. Brilliantly Boring Since 1865
Brand Certified

PNC Bank

3.2
(24 reviews)

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1913 Massachusetts Ave NW, Washington, DC
20036, United States

Hours

Reviews

3.2
24 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
0
1 star
10
  • LM
    Luca Mòrocz
    4 days ago
    1.0
    Horrible service! Brian Torres called us in for an appointment at 9am he ignored us for 1 whole hour even though the entire bank was empty!!!! The check in lady was super confused why is he being ignorant of us. Closing our businesss account because of him!!!!! Never want to go back there.
  • CG
    Chris Gary
    Jan 4, 2026
    5.0
    I had absolutely excellent custom service at this PNC location from Makida! I was running to work and had to deposit some checks and Makida was extremely professional and efficient in providing everything I needed. Thank you, Makida!
  • BA
    Bkeepr A
    Mar 5, 2024
    1.0
    Bank staff are excellent, corporate policies and support are terrible. As a result, I cannot recommend PNC Bank. When my Mother passed away in July 2023, she had several accounts at PNC and we provided a Death Certificate immediately to her local branch. All regular accounts had each of the heirs listed as co-owners, and so claiming those accounts was very easy. However, Mom also had an IRA at PNC ("managed" by PNC Retirement Operations in Pittsburgh), with both heirs listed as beneficiaries. Over 7 months later, the heirs are still waiting on their inheritance from this account with PNC Corporate staff using one excuse after another ("never received" Death Certificate, need additional information and paperwork again and again, lack of staff, etc etc etc). The local PNC branch has tried to be helpful, but so far PNC has failed completely in getting Corporate Headquarters to act. I must add that all involved Federal and State government offices, and insurance companies were far more efficient and helpful than PNC. Think twice before putting your IRA here!
  • HB
    H. Black
    May 18, 2019
    5.0
    Always welcoming, pleasant, and helpful. I only have a checking account but service on the account and a few international transfers has been terrific.
  • RB
    Robert Bole
    Jul 21, 2017
    5.0
    Have done a number of international transactions here and always high-quality service and support

Frequently Asked Questions About PNC Bank

What are the regular business hours of PNC Bank at 1913 Massachusetts Ave NW, Washington, DC?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Is PNC Bank at Dupont Circle accessible for customers with disabilities?

Yes, the branch features wheelchair accessible entrance and parking to accommodate customers with disabilities.

Brand Certified Facts from PNC Bank

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Certified March 08, 2026Yext Knowledge Graph
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