PNC Bank

Reviews

• CG

  Chris Gary

  Jan 4, 2026
  5.0
  I had absolutely excellent custom service at this PNC location from Makida! I was running to work and had to deposit some checks and Makida was extremely professional and efficient in providing everything I needed. Thank you, Makida!
• BA

  Bkeepr A

  Mar 5, 2024
  1.0
  Bank staff are excellent, corporate policies and support are terrible. As a result, I cannot recommend PNC Bank. When my Mother passed away in July 2023, she had several accounts at PNC and we provided a Death Certificate immediately to her local branch. All regular accounts had each of the heirs listed as co-owners, and so claiming those accounts was very easy. However, Mom also had an IRA at PNC ("managed" by PNC Retirement Operations in Pittsburgh), with both heirs listed as beneficiaries. Over 7 months later, the heirs are still waiting on their inheritance from this account with PNC Corporate staff using one excuse after another ("never received" Death Certificate, need additional information and paperwork again and again, lack of staff, etc etc etc). The local PNC branch has tried to be helpful, but so far PNC has failed completely in getting Corporate Headquarters to act. I must add that all involved Federal and State government offices, and insurance companies were far more efficient and helpful than PNC. Think twice before putting your IRA here!
• HB

  H. Black

  May 18, 2019
  5.0
  Always welcoming, pleasant, and helpful. I only have a checking account but service on the account and a few international transfers has been terrific.
• KM

  KarimFarhat MyWorld

  Jun 6, 2018
  1.0
  A terrible customer service, atop the transaction rip off. I walked into this bank with my elderly landlord, who has an account here. I needed to get my security deposit. The ask was very simple: withdrawal of some money, so I can take that to another bank, where I have my account. The cashier was careless and unfriendly. My elderly landlord was very polite and was trying to be friendly. On the other hand, the cashier was barely cordial, frowning the whole time, speaking in low voice even though she clearly sees that I had to repeat everything to my landlord who has hearing difficulties, and she couldn’t even make a proper copy of some of the documents we asked for!! Atop all that, we asked to withdraw $2000. She said we either have to pay $10 fee for a cashier check, or she will give them to us in cash. When we asked for cash, she started counting $20 bills!! I asked for $100 bills, she said the bank does not have them! What!!! So our only feasible option was paying their ripoff $10 fees for a check. I would NEVER do business at this bank. Disgusting.
• RB

  Robert Bole

  Jul 21, 2017
  5.0
  Have done a number of international transactions here and always high-quality service and support

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