Trusted for over 80 years, Charter Oak has taken a holistic approach to banking. We offer our members a full suite of products and services from banking and lending to investments and much more.
Our members can manage their daily financial tasks anywhere, anytime and from any device.
Simply put.. at Charter Oak our Members Bank Better! We're a member owned institution that return our profits to our members through lower loan rates, lower fees and better savings rates!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.