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Newtown Savings Bank is a mutual community bank founded in 1855 and headquartered in Newtown, CT. With over $1 billion in assets, the Bank has 15 branches in Newtown, Bethel, Bridgeport, Danbury, Monroe, Oxford, Shelton, Southbury, Trumbull and Woodbury.
NSBCare is Newtown Savings Bank's Community Service Program. It was established in 2009 with a multi-year goal of 100% employee involvement in community service activities. We are proud to report that our employees have performed over 25,000 hours of community service over the past 3 years. Today we continue to be involved in community based programs throughout our market area. Our employees have participated in helping our community’s elderly, its youth and its hungry.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.