Chartered in Connecticut in 1868, Torrington Savings Bank is one of the longest established banks in Connecticut with over $800 million in assets. As a mutual savings bank, TSB is conservatively guided, strongly capitalized, safe and secure; and managed according to the best interests of its local communities. Headquartered in Torrington, CT where it has three offices, the bank has additional offices in Burlington, Goshen, Falls Village, and New Hartford, CT.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.