Newtown Savings Bank is a mutual community bank headquartered in Newtown, CT. With over $1 billion in assets, the Bank has 15 branches in Newtown, Bethel, Brookfield, Bridgeport, Danbury, Monroe, Oxford, Shelton, Southbury, Trumbull and Woodbury.
Recently named “Best Small Bank in Connecticut” by Newsweek, the
Bank has been deeply invested in the customers and communities that it serves since 1855.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.