PNC Bank

2.7
32 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
9801 Grant St, Thornton, CO
80229, United States

Hours

Reviews

2.7
32 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
0
1 star
18
  • SO
    Sandra Ortiz
    Oct 25, 2025
    1.0
    Bad customer service. Went to pay off a car loan and apparently it seemed to be missing a name. When for the last 6 years I've been paying it off with my legal name. I showed them the registration on how it is legally from the state of Colorado, and still was giving me crap. Stating they couldn't change it. There wasn't even a beach manager on site only bankers. Bankers training other bankers. Didn't even know how to take my credit card information. They made me go to my bank and take cash out to pay my lone instead of them doing a cash advance..... 😡😡😡 Insane. We also told the banker that we need our automated payments to stop since we are paying the loan off, and she said " well I don't see any auto payments on my end"..Bad customer service.. will never use them for service ever again. I hope the owner of PNC realizes his staff is not trained for good customer service. Also: hoping that I don't get a generated message from the PNC owner stating his apologies. BAD BANK !!!!
  • PR
    Phuc ye Religions
    Jul 8, 2025
    1.0
    Jennifer doesn’t know how to call people back.
  • AM
    Andy Molina
    Oct 24, 2021
    1.0
    When this was BBVA I attempted to use the atm and it suddenly “went offline”. A week later i attempted to deposit cash and i inserted $300 but the atm said i deposited $260. I reported the issue right before PNC took over. BBVA seemed to agree that the ATM was faulty. A week ago i received a letter stating my dispute was not valid and that i would charged back the $40. Well PNC charged me $40 twice. Since PNCs bank hours are absurd I decided to call their reps over the phone. After being transferred three times i was finally hung up on. So what is the moral of this story PNC? A customer complains and you retaliate by charging them? I’d like to mention that “transition” from BBVA to PNC occurred during a federal/banking holiday so no one available…down right awful bank. Future customers be warned: PNC IS AWFUL
  • AB
    Adam Bartolo
    Jan 28, 2016
    5.0
    Best customer service!

Frequently Asked Questions About PNC Bank

What are the operating hours for PNC Bank at 9801 Grant St, Thornton?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank offer drive-through banking services?

Yes, PNC Bank at this location has drive-through banking services available Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.