Many customers reported poor customer service experiences, including rudeness, lack of responsiveness, and difficulty in resolving issues.
Technical Issues
Frequent complaints about the website and app functionality, including payment processing failures and account access problems.
Loan Processing
While some customers had positive experiences with loan processing, many others faced significant issues, including unexpected fees and poor communication regarding loan terms.
Staff Performance
Mixed reviews on staff performance; some employees received praise for their helpfulness, while others were criticized for being unprofessional and dismissive.
Long-term Relationships
Long-term members expressed disappointment with the decline in service quality over the years, contrasting past positive experiences with recent frustrations.
JP
John Perkins
Dec 25, 2025
1.0
hAvE u TRieD r Nu aPP yEt?
SD
Stephen DC
Dec 19, 2025
1.0
Terrible app, terrible service. Would not use again and recommend you don’t either.
FH
Faith Hageman
Dec 11, 2025
1.0
Issue after issue with this place, trying to switch away from a loan with them now. Ever since their obnoxious update that required basically creating a new account, when I schedule payments they just never go through and disappear from the scheduled payments section within a day. They kept telling me I was behind when I had automatic payments scheduled AND would go in to make manual payments, not realizing that they just weren't even going through at all. Now I'm 4 payments behind because THEIR poorly functioning site which impacts MY credit and payment history
EE
Ethan
Dec 9, 2025
1.0
Miserable experience with a motorcycle loan on a 12 year old bike. Would go absolutely anywhere else.
KR
Keara Reyes
Nov 21, 2025
5.0
Jessie went above and beyond for myself and my military wife. After countless run around with others, she answered, actively listened and made a commitment to not only assisting us but calling back with updates along the way. We are a military family in the middle of pcs orders to Alaska. We needed a letter stating we could transport the bike with a deadline of next week. Without her help, we’d be stuck in a bad situation. She worked effectively and timely in taking care of this matter for us. Huge thank you to you girl!!! As well as Micheal the loan supervisor who assisted with the letter. Can’t thank you enough. She knows how to take care of the military!!
Frequently Asked Questions About Space Age Credit Union
What are the regular business hours of Space Age Credit Union?
Space Age Credit Union is open Monday through Friday from 9:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
Is Space Age Credit Union open on holidays?
The credit union is closed on the following holidays: November 11, November 27, and December 25, 2025.
Where is Space Age Credit Union located?
Space Age Credit Union is located at 3005 South Parker Road, Aurora, CO 80014, USA.
What types of financial services does Space Age Credit Union offer?
They provide services including business banking, car financing, savings and loans, home and construction loans, equity loans, and commercial mortgage lending.
How can I contact Space Age Credit Union?
You can reach Space Age Credit Union by phone at +1 303-369-7666 or visit their website at https://www.spaceagefcu.org/.
Does Space Age Credit Union have any social media presence?
Yes, they have a LinkedIn page, a Facebook page at facebook.com/spaceagecu, an Instagram handle @space_age_cu, and a Twitter handle @spaceagefcu.
What nearby dining options are available near Space Age Credit Union?
Nearby dining options include 'Jai Ho,' an Indian restaurant, and 'The Bent Noodle Italian Restaurant and Catering Company' for Italian cuisine.
Are there any real estate services close to Space Age Credit Union?
Yes, several real estate agents and services such as BrianSells5280, Peter Stur, and the Land Title Guarantee Company are nearby, making it convenient for clients handling property transactions.
What wellness and spa options are near Space Age Credit Union?
You can visit 'Sassy Shears Beauty Salon,' 'Golden Wellness Massage,' and 'Heavenly Hands Skincare, Massage, and More' for beauty and spa services close to the credit union.
How might nearby services add convenience to a visit to Space Age Credit Union?
Clients can combine their banking visit with dining at local restaurants like Jai Ho, schedule wellness treatments at nearby spas, or coordinate real estate services all within the same area, saving time and effort.