Space Age Credit Union

3.0
161 reviews

About

Credit UnionBusiness Banking ServiceFinance CompanyCar Finance and Loan CompanySavings and Loan AssociationLoan AgencyCommercial Mortgage LenderEquity LoansHome Loan ProviderConstruction Loans

Location

Space Age Credit Union
3005 South Parker Road, Aurora, CO
80014, United States

Hours

Reviews

3.0
161 reviews
5 stars
75
4 stars
6
3 stars
2
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness, lack of responsiveness, and difficulty in resolving issues.

Technical Issues

Frequent complaints about the website and app functionality, including payment processing failures and account access problems.

Loan Processing

While some customers had positive experiences with loan processing, many others faced significant issues, including unexpected fees and poor communication regarding loan terms.

Staff Performance

Mixed reviews on staff performance; some employees received praise for their helpfulness, while others were criticized for being unprofessional and dismissive.

Long-term Relationships

Long-term members expressed disappointment with the decline in service quality over the years, contrasting past positive experiences with recent frustrations.
  • JP
    John Perkins
    Dec 25, 2025
    1.0
    hAvE u TRieD r Nu aPP yEt?
  • SD
    Stephen DC
    Dec 19, 2025
    1.0
    Terrible app, terrible service. Would not use again and recommend you don’t either.
  • FH
    Faith Hageman
    Dec 11, 2025
    1.0
    Issue after issue with this place, trying to switch away from a loan with them now. Ever since their obnoxious update that required basically creating a new account, when I schedule payments they just never go through and disappear from the scheduled payments section within a day. They kept telling me I was behind when I had automatic payments scheduled AND would go in to make manual payments, not realizing that they just weren't even going through at all. Now I'm 4 payments behind because THEIR poorly functioning site which impacts MY credit and payment history
  • EE
    Ethan
    Dec 9, 2025
    1.0
    Miserable experience with a motorcycle loan on a 12 year old bike. Would go absolutely anywhere else.
  • KR
    Keara Reyes
    Nov 21, 2025
    5.0
    Jessie went above and beyond for myself and my military wife. After countless run around with others, she answered, actively listened and made a commitment to not only assisting us but calling back with updates along the way. We are a military family in the middle of pcs orders to Alaska. We needed a letter stating we could transport the bike with a deadline of next week. Without her help, we’d be stuck in a bad situation. She worked effectively and timely in taking care of this matter for us. Huge thank you to you girl!!! As well as Micheal the loan supervisor who assisted with the letter. Can’t thank you enough. She knows how to take care of the military!!

Frequently Asked Questions About Space Age Credit Union

What are the regular business hours of Space Age Credit Union?

Space Age Credit Union is open Monday through Friday from 9:00 AM to 4:30 PM and is closed on Saturdays and Sundays.

Is Space Age Credit Union open on holidays?

The credit union is closed on the following holidays: November 11, November 27, and December 25, 2025.