Business Details
About
Credit UnionBusiness Banking ServiceFinance CompanyCar Finance and Loan CompanySavings and Loan AssociationLoan AgencyCommercial Mortgage LenderEquity LoansHome Loan ProviderConstruction Loans
Location
Hours
Reviews
3.1
157 reviews
5 stars
75
4 stars
6
3 stars2
2 stars
7
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising individual staff members for their helpfulness, while others report rude and unprofessional interactions.
Loan Processing
Many customers have had positive experiences with loan processing, citing ease and efficiency, but there are significant complaints about errors and poor communication.
Technology Issues
Numerous reviews highlight frustrations with the outdated website and mobile app, leading to difficulties in account management and payment processing.
Fees and Charges
Customers express dissatisfaction with unexpected fees and charges, particularly related to insurance and account maintenance.
Long-term Relationships
Some long-term members express loyalty and satisfaction, but there are increasing concerns about the quality of service and management.
- KRKeara Reyes3 days ago5.0Jessie went above and beyond for myself and my military wife. After countless run around with others, she answered, actively listened and made a commitment to not only assisting us but calling back with updates along the way. We are a military family in the middle of pcs orders to Alaska. We needed a letter stating we could transport the bike with a deadline of next week. Without her help, we’d be stuck in a bad situation. She worked effectively and timely in taking care of this matter for us. Huge thank you to you girl!!! As well as Micheal the loan supervisor who assisted with the letter. Can’t thank you enough. She knows how to take care of the military!!
- MMMrGarcia001Nov 1, 20251.0My mom and dad who are in the 70's for some reason has had to get debit three times becuz they're hacking they're cards. It's has to be an employee or someone who's giving out info. I'm sick of this shit already. This credit union is a joke and can't keep their clients info private.
- SCStephen CastellariOct 22, 20255.0Thank you for the auto loan. The personable welcoming and phone support has been warm and efficient. I am excited to share SACU with the rest of my family and friends.
- BBBryanOct 21, 20255.0I've had two motorcycle loans which were problem free and just this week I asked for a particularly unique loan which they offer and it went incredibly well. They were very patient and courteous with me having never had one of these loans before. I enjoyed the process and they are helping me out immensely. Plus I love the name of the CU. I am considering moving everything to them.
- MWMatthew WattersOct 6, 20251.0My family has been banking here for many years and overall we love them. I now live in Massachusetts but I will always keep this account open. Today was the worst experience I have ever had. Priscilla, I can tell you are a nice person and you mean well but answering a very simple question turned into a disaster. A share ID # is NOT sensitive information! You turned my already half hour phone call, into a 2 hour ordeal all because you couldn't understand a simple request! It took the person I finally got a hold of all of 3 mins to give me what I needed. Instead, you took extreme caution as if I was seeking access to the account that I WAS TRYING TO SEND MONEY TO! I would love to see your caution if I was trying to get money transfered to my account from another account. But quite literally I was just trying to send money FROM MY ACCOUNT to another account! You need training... and as a side note, the press 1 for a call back option, is a joke. According to the person I spoke with, there were 2 people handling all call backs. I received my call back, I answered and said hello and was immediately hung up on. Seeing as how the person that helped me within minutes actually helped me and was 1 of those 2 people. That only leaves you as the other person which possibly means you purposely hung up on me. I won't lie, I definitely got rude with you on the phone and told you to shut up but that was after 3 times I tried to speak and you just kept talking over me, not letting me talk. It was terrible customer service and you need to work on listening rather than thinking you know everything. 30 mins with you and being so frustrated that you didn't understand a simple request v.s. 3 mins with a person that actually knows how to listen to a request and understands I was not asking for personal or private information.
Frequently Asked Questions About Space Age Credit Union
What are the regular business hours of Space Age Credit Union?
Space Age Credit Union is open Monday through Friday from 9:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
Is Space Age Credit Union open on holidays?
The credit union is closed on the following holidays: November 11, November 27, and December 25, 2025.
Where is Space Age Credit Union located?
Space Age Credit Union is located at 3005 South Parker Road, Aurora, CO 80014, USA.
What types of financial services does Space Age Credit Union offer?
They provide services including business banking, car financing, savings and loans, home and construction loans, equity loans, and commercial mortgage lending.
How can I contact Space Age Credit Union?
You can reach Space Age Credit Union by phone at +1 303-369-7666 or visit their website at https://www.spaceagefcu.org/.
Does Space Age Credit Union have any social media presence?
Yes, they have a LinkedIn page, a Facebook page at facebook.com/spaceagecu, an Instagram handle @space_age_cu, and a Twitter handle @spaceagefcu.
What nearby dining options are available near Space Age Credit Union?
Nearby dining options include 'Jai Ho,' an Indian restaurant, and 'The Bent Noodle Italian Restaurant and Catering Company' for Italian cuisine.
Are there any real estate services close to Space Age Credit Union?
Yes, several real estate agents and services such as BrianSells5280, Peter Stur, and the Land Title Guarantee Company are nearby, making it convenient for clients handling property transactions.
What wellness and spa options are near Space Age Credit Union?
You can visit 'Sassy Shears Beauty Salon,' 'Golden Wellness Massage,' and 'Heavenly Hands Skincare, Massage, and More' for beauty and spa services close to the credit union.
How might nearby services add convenience to a visit to Space Age Credit Union?
Clients can combine their banking visit with dining at local restaurants like Jai Ho, schedule wellness treatments at nearby spas, or coordinate real estate services all within the same area, saving time and effort.